1 - 20 of 181 Jobs

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

IT Service Desk Manager - Decatur, GA

Pivotal Solutions Inc

Decatur, Georgia, USA

Full-time

IT Service Desk Manager Job Summary: This role oversees and manages all aspects of IT support, including our service desk team members, IT Support, and AV Specialists. In addition to managing support operations, the successful candidate will be responsible for leading IT projects to enhance our systems, and services. To ensure efficient performance of the support team, the creation, management, and monitoring of Key Performance Indicators (KPIs) are a must for this role. Essential Functions: Te

Support Desk Specialist

iSpace, Inc

Greensboro, North Carolina, USA

Full-time

Hi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role:Support Desk Specialist L3 Location: Greensboro, NC - Onsite Duration:12 Plus Months Contract Type:W2 Daily Tasks Performed: Designs, installs, and maintains customer Windows-based architecture environments using Microsoft Endpoint Configuration Manager (MECM) and Endpoint Manager (Intune) while managing full lifecycle approach to end user computing app

IT Service Desk Manager

CRH

Atlanta, Georgia, USA

Full-time

Oldcastle Infrastructure , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we re leading the industry with inno

Service Desk Agent

STAND 8

Contract

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! Are you a customer-centric problem solver with a passion for technology? Do you thrive in a fast-paced environment where your communication skills and technical expertise come together to deliver exceptional support? If so, we invite you to embark on a rewarding journey as

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Service Desk 3 in Columbus, OH (Need only Ohio resident)

Atash Enterprises, LLC

Columbus, Ohio, USA

Third Party, Contract

Position ID: 734975 Job Title: Service Desk 3 Location: Columbus, OH Duration: Long term Client: State of Ohio Worksite - Columbus OhioCandidate must be a Ohio resident at time of submissionCandidate will be required report on-site at the Shipley Building for this assignmentInterviews will be conducted in-person at the Shipley Building Position Description:Service Desk 3 position needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and

Air Force Cloud1 Service Desk

SAIC

Hanscom Air Force Base, Massachusetts, USA

Full-time

Job ID: 2405855 Location: HANSCOM AFB, MA, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 an

RITS Service Desk Analyst

SAIC

Remote or

Full-time

Job ID: 2405865 Location: REMOTE WORK, TN, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere in the US. The Service Desk (ESD

Service Desk Analyst

Michael Page International

New York, New York, USA

Contract

We seek an IT Service Desk Analyst who is responsible for providing technical support and assistance to internal staff and pension holders, ensuring smooth operations of digital systems and platforms. They troubleshoot issues, offer guidance on pension-related inquiries, and maintain a high standard of customer service to facilitate efficient management. Client Details A sizable Super Fund, aiding its members in attaining optimal financial standing for retirement. Description Provide technical

Level I - Level II Service Desk Tech

Massive IT

Tampa, Florida, USA

Full-time

Tier I: Job expectations for a Tier I IT Service Desk Technician:Tier 1 Applicant must be at least A+ Certified (or obtain it within first 90 days). 1.5+ years experience with information systems, processes and procedures, and knowledge of current hardware, software wide-area-networks Diagnose hardware failures and software/OS error codesPerform data recovery and hard drive / SSD cloningVirus removal and OS recovery (Windows, MacOS)Wired and wireless networking, printing & scanning troubleshoot

Support Desk Specialist L2

Robert Half

Greensboro, North Carolina, USA

Contract

Description Join our team as a Deskside Support Technician, where you'll play a vital role in ensuring the seamless operation of our organization's IT infrastructure. As a member of our IT support team, you'll provide hands-on technical assistance to end-users, troubleshoot hardware and software issues, and contribute to the overall efficiency and productivity of our workforce. Duties/Responsibilities: Technical Support: Provide on-site technical assistance to end-users for hardware, software,

Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.

Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Assignment Desk Editor/Digital Editor, Telemundo T60 San Antonio

NBC Universal

San Antonio, Texas, USA

Full-time

Company Description At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us! Telemundo 60 San Antonio / KVDA is Te

Service Desk Analyst

TEKsystems c/o Allegis Group

Hartland, Wisconsin, USA

Full-time

Description: We are hiring for the position of Service Desk Analyst in Hartland, WI. The main responsibilities of this position include providing technical support and guidance to resolve users' computer hardware and software issues, evaluating and prioritizing incoming requests for assistance from users, and installing or assisting with the installation of new hardware, software, and peripheral equipment. The Service Desk Analyst will also coordinate service or replacement of defective products

Service Desk support

Agile Global Solutions, Inc

Grand Rapids, Michigan, USA

Contract

Must have an A+, MCSA, or HDI Service Desk Certificationor equivalent experience. Alternative certification of the organization s servicedesk through the Service Desk Institute is also acceptable for alternativeresponses. These positions currently have a focus of Service Desk support, viaphone and remote desktop support. Preference would be given to candidateswith government experience. These positions are required to be onsite in Ottawa County.

Service Desk Technician

APN Consulting Inc

Atlanta, Georgia, USA

Contract

APN Consulting has an immediate need for a direct client requirement:Title : Service Delivery Technician Contract: 9+ months/ CTH Location: Alpharetta/Atlanta GA (5-Days Onsite) Job Statement: Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment.Job Duties: Provides technical support to end users. [80%] Assists in the installation, training, maintenance, troubleshooting and repair of desktop technolog

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Pittsburgh, Pennsylvania, USA

Full-time

Description: Our client is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our clients end user facing technology. Employees in this role create and manage access to networks, systems, and applicat

Service Desk Analyst

TEKsystems c/o Allegis Group

Pittsburgh, Pennsylvania, USA

Full-time

Description: Our customer is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our customers end user facing technology. Employees in this role create and manage access to networks, systems, and appl

Service Desk Associate

Korn Ferry

San Francisco, California, USA

Contract

We have partnered with our client in their search for a Service Desk Associate. This team member will provide high-quality white glove service to ensure that IT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on a variety of user facing technologies, including laptops, iPhones & iPads, enterprise applications, email and endpoint protection. This person will provide both onsite and virtual support to all firm employees of all leve