desk Jobs in Washington, DC

1 - 20 of 38 Jobs

Service Desk LeadJob Title - Service Desk Lead

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support. Oversees the service desk operations, systems, tools, policies, procedures, and practices and creating and managing work schedules, and ensuring staff adhere to process and policy requirements. Serves as the Inciden

Deputy Service Desk Manager - Active DoD SecretJob Title - Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

International Desk MeteorologistJob Title - International Desk Meteorologist

SAICCompany Name - SAIC

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College Park, Maryland, USA

Full-time

Job ID: 2405533 Location: COLLEGE PARK, MD, US Date Posted: 2024-04-16 Category: Engineering and Sciences Subcategory: Scientist Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC, a Federal Government Contractor is seeking to fill a position supporting the Weather Prediction Center (WPC) of the National Centers for Environmental Prediction (NCEP). The positi

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Service Desk Deputy Program Manager - Active Top Secret requiredJob Title - Service Desk Deputy Program Manager - Active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Deputy Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team to bring professionalism and initiative to a fas

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Service Desk - hybrid (Vienna or Winchester, VA)Job Title - Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT ServicesCompany Name - ALTA IT Services

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Vienna, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

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Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Desk OfficerJob Title - Desk Officer

PeratonCompany Name - Peraton

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McLean, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Desk Officer (Mid-level)Job Title - Desk Officer (Mid-level)

PeratonCompany Name - Peraton

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McLean, Virginia, USA

Full-time

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Desk Officer 1Job Title - Desk Officer 1

PeratonCompany Name - Peraton

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McLean, Virginia, USA

Full-time

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Communications Officer (Support Desk)Job Title - Communications Officer (Support Desk)

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Journeyman Desk OfficerJob Title - Journeyman Desk Officer

BAE SystemsCompany Name - BAE Systems

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McLean, Virginia, USA

Full-time

Job Description BAE Systems is seeking a journeyman desk officer to support a client's operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The position requires an active Security Clearance with Polygraph. There is no exception to the clearance requirement. Successful candidates will work well in team environments. Candidates will be expected to effectively interact with customer personnel at all levels within the customer organization. The pos