deskside support Jobs in austin, tx

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IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 13 hours ago

Desktop Support

TEKsystems

•

Remote or Lakewood, Colorado, USA

Full-time

Note: Candidate must have the ability to obtain a public trust Description Job Summary: We are seeking a senior Deskside Support Engineer to provide Tier 2 and Tier 3 technical support for the Department of Transportation in Lakewood, CO. This role involves troubleshooting complex hardware and software issues, supporting end users both remotely and onsite, and serving as an escalation point for junior staff. The ideal candidate will have strong technical expertise, excellent customer service ski