help desk analyst ii Jobs in lisle, il

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Desktop Support Technician

Brooksource

•

Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
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Posted 15 days ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: We currently have an opening for a Desktop Support Technician position in Oak Brook, IL. This team of five is in need of a Desktop Support specialist to join their team. They provide complete issue resolution (L1-3) to support more than 1000 end-users. The day-to-day work varies from phone/email support, project-based work, to walk-ups and C-level executive support. The responsibilities of this position include responding to calls, tickets, and emails to troubleshoot reported issue
Posted 11 hours ago

Desktop Support Tecnician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Top Skills' Details 1. 3+ years of Experience of IT Support (hardware configuration and software support) 2. Troubleshooting experience with Windows OS, Active Directory, O365 3. Prior ticketing system experience (they use ServiceNow) Position Summary: We are seeking a dedicated Desktop Support Specialist to provide comprehensive technical support for our desktop computing environment. The ideal candidate will be responsible for troubleshooting and resolving hardware, software, and network issu
Posted 2 days ago | Updated 11 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: Our client has a team of 5 that is looking for a Desktop Support specialist to join their team. This team supports 1000+ end users providing complete issue resolution (L1-3). Day to day varies from phone/email, project-based work to walk-ups and C-level executive support Responsibilities will include: *Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment. *Answering tickets via phone and email and own resolution of all of the issues. *Tr
Posted 23 hours ago | Updated 11 hours ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 27 days ago | Updated 11 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Position Over View We are seeking a dedicated IT Support Specialist to join our team. This role requires a proactive individual who can efficiently solve IT-related issues and contribute to the maintenance and enhancement of our IT infrastructure. Description: We are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in th
Posted 2 days ago | Updated 11 hours ago

Desktop Support Analyst

Robert Half

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Chicago, Illinois, USA

Contract

Description We are offering a unique opportunity for a Desktop Support Analyst in Chicago, Illinois. This role entails providing technical support to software users, handling support tickets, and answering technical questions. As part of our team, you will be responsible for capturing details about reported support issues, including root causes and resolutions, within the ticket management system. Responsibilities: Provide real-time support to software users who contact the Support Help Desk. A
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Posted 9 days ago | Updated 11 hours ago

IT Infrastructure Engineer

Addus Homecare

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Downers Grove, Illinois, USA

Full-time

>> We offer our team the best << Medical, Dental and Vision BenefitsContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discounts Position Summary: This position is responsible for the maintenance and management of the core enterprise infrastructure at Addus. Work Schedule: Monday through Friday (10am to 7pm) 4 days in the Downers Grove, IL office, 1 day remote. Essential Duties: All aspects of WAN, LAN, Voice, and Virtualization technologies Maintain and support Windows Ser
Posted 2 days ago | Updated 3 hours ago

IT Help Desk

Jobot

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Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing excellent custome
Posted 2 days ago | Updated 11 hours ago

Director of Service Delivery

Motion Recruitment Partners, LLC

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Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 11 hours ago

Help Desk Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: Our client in Chicago, IL is looking for a Help Desk Specialist to join their team in Chicago, IL! They are looking for Level 1 Help Desk Specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities
Posted 2 days ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 35 days ago | Updated 10 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 11 days ago | Updated moments ago

Enterprise Command Center Engineer

Wintrust Financial

•

Rosemont, Illinois, USA

Full-time

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates var
Posted 2 days ago | Updated 11 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 37 days ago | Updated moments ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager. They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individu
Posted 2 days ago | Updated 11 hours ago

Senior Network Engineer (Hybrid in Park Ridge IL) W2 only

Beedata

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Park Ridge, Illinois, USA

Contract

Note: Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination. Job Description: Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical func
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Posted 14 days ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities: Monitor, prioritize and respond to user requests and incidents. Provide detailed updates and tracking of inci
Posted 2 days ago | Updated 10 hours ago

CSI Engineer - Mainframe

CDW

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Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 2 days ago | Updated 11 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager.
Posted 2 days ago | Updated 11 hours ago