help desk engineer Jobs in wilmington, ma

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IAM Service Delivery Manager

Kforce Technology Staffing

Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a IAM Service Delivery Manager in Spring, TX. Summary: The Service Manager role assures the smooth delivery of the IAM solutions. This role is responsible for assuring that tickets are addressed in a timely manner and that incoming requests are appropriate routed to the technical support team and SMEs. This role also tracks the normal operational details of the service, such as maintenance and support renewals, RFC creation, and metrics repo

Helpdesk Support

Millennium Global Technologies

Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May

Data Architect

DatamanUSA, LLC

Remote or Lacey, Washington, USA

Full-time, Part-time, Third Party, Contract

Job Details: Job Title: Data Architect Duration: 11 Months Location: Lacey, WA (Remote) Required Skills and Experience: Deliverable #1 Candidate will work with client's Data Services staff to architect and implement cloud technologies, such as designing and setting up a Power BI environment for the organization. Contractor will need to be familiar with Azure data-related constructs and tools. Contractor will need to be proficient in middle-tier scripting languages, such as Power Shell and Py

Software Engineering Tools DevOps Administrator - (cloud environments - TS/SC clearance)

BAE Systems

Nashua, New Hampshire, USA

Full-time

Job Description BAE Systems has a job opening for a Software Engineering Tools DevOps administrator. As a key member of the Software Engineering Tools team, the DevOps administrator will work closely with the Platform Engineering (PE) group that manages an on-premises Virtual Cloud Computing Center (VC3). The Software Engineering Tools team seeks a motivated DevOps Technical Support Administrator to tackle the task of automating reliable, sustainable, and optimized services for bringing moder

Major Incident Manager

Y & L Consulting Inc.

Remote

Contract

This opportunity is a PART-TIME OPPORTUNITY. Part Time 11pm 11am EST, Friday & Saturday Manage P1 and P2 incidents/ calls. Establish bridge and moderate P1 and P2 calls (must remain on the call for the entire duration and be the Lead on the call). Call different team managers/ leads in case if it has to collaborated with multiple teams. Take ownership of P1 and P2 calls and follow up until it is closed and verified. Understand the issue and work accordingly Analytical and Critical thinker. Wh

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in July. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tic

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is

Remote Help Desk Support - Tier 1

TEKsystems c/o Allegis Group

Remote or Omaha, Nebraska, USA

Full-time

100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM $17/HR 4 MONTH CONTRACT Qualifications: 1 year of helpdesk/desktop support experience or CompTIA+ certificationExcellent communication skillsMicrosoft Office proficient Responsibilities: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50

Engineering Tools Technical Support Analyst - Systems Enginering

BAE Systems

Hudson, New Hampshire, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day-to-day support of the Systems Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures & automation, application testing, troubleshooting, responding to servi

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

ASG Service Desk Analyst

SHI International Corporation

Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

Network Engineer

Robert Half

Remote or Marshall, Michigan, USA

Full-time

Description Network Engineer - Infrastructure & Support Do you thrive in complex environments and enjoy tackling technical challenges? Are you passionate about keeping IT systems running smoothly and securely? If so, we want you on our team! We are seeking a highly skilled Network Engineer to join our IT department and play a pivotal role in managing our network, compute, and storage infrastructure. You will be responsible for the design, implementation, maintenance, and troubleshooting of th

Assistant Director, Enterprise Service Desk - Remote

DriveTime

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

CSI Engineer - CI

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Informix 4gl Developer role || remote

Saxon Global Inc.

Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr

Low Latency Network Engineer, Trading - Work From Home - R

Next Step Systems

Remote

Full-time

Low Latency Network Engineer, Trading - Work From Home We are seeking a talented and self-motivated Low Latency Network Engineer to join a growing IT team. This position is 100% Remote. Low Latency Network Engineer Responsibilities: - Day to day support of network and application environments. - Interact with all IT functional areas (e.g., architecture, design, network engineering, Helpdesk/Desktop support, application development and support). - Design the global network infrastructure. - Enco