help desk ii Jobs

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Jr Help Desk Technician

TEKsystems c/o Allegis Group

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Washington, District of Columbia, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 6 hours ago

IT Helpdesk Technician

JLL

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Wink, Texas, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e
Posted 24 days ago | Updated 9 hours ago

Lead Help Desk Analyst

Robert Half

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Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 9 days ago | Updated 6 hours ago

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

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Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service
Posted 2 days ago | Updated 6 hours ago

Junior Helpdesk Specialist

Chenega MIOS

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St. Louis, Missouri, USA

Full-time

Req ID: 36674 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career
Posted 18 days ago | Updated 6 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 9 hours ago

Helpdesk Technician - Remote Work From Home

TEKsystems c/o Allegis Group

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Kansas City, Kansas, USA

Full-time

Must reside in the Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service experience, positive attitude and problem solving skills. This is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN and Net
Posted 6 days ago | Updated 6 hours ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 58 days ago | Updated 6 hours ago

Help Desk Manager

Leidos

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Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 60+ days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill
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Posted 28 days ago | Updated 6 hours ago

Helpdesk Technician

Booz Allen Hamilton

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Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 22 days ago | Updated 10 hours ago

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 14 days ago | Updated 9 hours ago

Helpdesk Technician

Booz Allen Hamilton

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Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 22 days ago | Updated 10 hours ago

Helpdesk Support Analyst

Judge Group, Inc.

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Draper, Utah, USA

Contract

Location: Draper, UT Description: About the Role We are seeking a highly motivated and customer-focused Technical Support Specialist to join our enterprise support team. In this role, you will provide front-line technical assistance to employees across the organization, ensuring timely resolution of hardware, software, and network-related issues. You'll be part of a collaborative team that values problem-solving, continuous learning, and delivering exceptional user experiences. Responsibili
Posted 4 days ago | Updated 6 hours ago

Help Desk Engineer

Motion Recruitment Partners, LLC

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Cranston, Rhode Island, USA

Full-time

A growing healthcare technology company based in Cranston, RI is looking for a Help Desk Engineer to join their team. This is a hybrid role requiring 3 days/week onsite and is ideal for someone who enjoys variety in their day-to-day work and has experience supporting end users, systems, and general IT operations. This is a great opportunity for someone with a jack-of-all-trades IT background who's comfortable rolling up their sleeves and wearing multiple hats across user support, systems adminis
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Posted 60+ days ago | Updated 6 hours ago

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 21 hours ago | Updated 9 hours ago

Helpdesk Technician

TEKsystems c/o Allegis Group

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Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 6 days ago | Updated 6 hours ago

Senior Specialist, Help Desk Support

Raymond James Financial Inc

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Memphis, Tennessee, USA

Full-time

Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be onsite in the office five days a week. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication ch
Posted 41 days ago | Updated 9 hours ago

Tier I - Helpdesk (Win 11)

Apex Systems

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Anchorage, Alaska, USA

Full-time

Job#: 2078290 Job Description: Description of Services Based upon discussions held between Alaska Communications and APEX Systems LLC. Alaska Communications wishes to engage APEX Systems LLC to provide one (1) Information Technology Tier 1 equivalent resources to perform work under the technical direction and supervision of the Alaska Communications. The provided resources will provide services outlined in this Statement of Work. Alaska Communications anticipates this engagement will commence u
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Posted 31 days ago | Updated 9 hours ago

Help Desk Admin

Kforce Technology Staffing

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Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Admin in Houston, TX. Summary: The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: * Serve as the
Posted 3 days ago | Updated 1 hour ago