help desk lead Jobs in washington

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IT Help Desk Specialist

Newbold Advisors

Dulles, Virginia, USA

Contract

Job Title: IT Help Desk Specialist Job Location: Dulles, VA Schedule- 5 days a week onsite. Interview: Onsite in person Job Type: Long-Term Contract Our client is seeking a dedicated and skilled IT Help Desk Specialist to join their team. The ideal candidate will provide top-notch 1st tier support, ensuring efficient resolution of technical issues for both onsite and remote users. This role requires excellent communication skills, technical expertise, and a proactive approach to problem-solving.

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required - M

Next Step Systems

Springfield, Virginia, USA

Full-time

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required, Springfield, VA The qualified Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. The Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Helpdesk Specialist Responsibilities: - Assist in providing te

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi

Systems Administrator

CDW

Washington, District of Columbia, USA

Full-time

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Service Desk Analyst

GovCIO

Arlington, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. This position will be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely with a cross-functional technical team to analyze, triage, and resolve application issues, bugs, and enhancements. Responsibilities Resolves technic

Information Technology Support, Lead Specialist

Peraton

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Azure Cloud Engineer- onsite Reston, VA

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Azure Cloud Engineer As an Azure Cloud Engineer, you will be essential in the creation, execution, and management of our Azure cloud infrastructure. You'll closely collaborate with our Azure Lead, development, operations, and security teams to ensure a secure, scalable, and high-performing cloud environment. The ideal candidate will possess a robust background in Azure infrastructure, cloud security, infrastructure as code (IaC), and a dedication to continuous learning and enhancement. This comp

Senior Application Trainer / Service Desk Technician

GovCIO

Arlington, Virginia, USA

Full-time

Overview GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position w

Engineering Lead

Amentum

Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities Supervise the full Software Development Life Cycle (SDLC) team responsible for complete delivery and maintenance of PISCES systems currently deployed, as well as future release content planning.Work with the Program Manager/Deputy Program Manager and the Sponsor to properly identify and prioritize features and benefits eligible for Release Planning.Implement and maintain effective tools to evaluate/analyze data movem

Junior Helpdesk Specialist

TEKsystems c/o Allegis Group

Springfield, Virginia, USA

Full-time

Description: The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. This position requires an active TS/SCI clearance. *Shift start times (8 hr shifts) 7:00am, 8:00am, 9:00am, 10:00am Duties and Responsibilities: Assist in providing technical assistance and support related to computer systems, hardware, or software. Assist in responding to queries, run diagnostic pr

Senior Circuit Engineer

Leidos

Arlington, Virginia, USA

Full-time

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking a qualified candidate to join our DISA JSP ETM team as the Senior Circuit

Network Engineering Operations Manager

SPARTA, Inc. dba Cobham Analytic Solutions

Centreville, Virginia, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Network Engineering Operations

iPad Technician

Robert Half

Washington, District of Columbia, USA

Contract

Description We are offering an opportunity to join our team based in Washington, District of Columbia, as a PC Technician. This role primarily involves handling, setting up and configuring iPads according to company specifications. The position is within the tech industry and offers a short term contract employment opportunity. Responsibilities: Inspect iPads for any damage upon retrieval from inventory or unboxing. Configure iPads with company-specific settings, including Wi-Fi, email, apps, a

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Primary Technical Control Facility Lead

Apex Systems

Washington, District of Columbia, USA

Full-time

Job#: 2023562 Job Description: Education Requirement: - Bachelor's Degree in Related Field Years of Experience: - Minimum 5 years' experience with managing and operating cryptographic facilities. Certification Requirements: N/A Clearance Requirements: -Active TS/SCI Clearance Experience Requirements: - Demonstrate knowledge in maintaining the operational status of a Tech Control facility - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and C

Engineering Project Manager

SPARTA, Inc. dba Cobham Analytic Solutions

Centreville, Virginia, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Engineering Project Manager to

IT SPECIALIST (INFOSEC) (CUSTSPT) Direct Hire - Open Continuous

USAJOBS

Washington, District of Columbia, USA

Contract

Duties Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position. This position is located in the Infrastructure Engineering Unit of OCIO at the Export-Import Bank of the United States (EXIM) which handles all Infrastructure Operations including Systems/Network Engineering, Security Enginee

Overnight Help Desk Analyst

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Overnight Help Desk Analyst The candidate will be responsible for providing technical assistance and support for the Firm's internal customers related to Firm computer systems, hardware, software, mobile devices, and remote access. The company is located in the DC Metro Area, and this position will remain 100% remote. The hours for this position are Friday-Sunday, 10:00 p.m.-11:30 a.m. Eastern Time. What You Will Be Doing: Provide technical assistance and support for incoming inquiries related t