help desk manager Jobs

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College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 54 days ago | Updated 1 hour ago

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

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Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,
Posted 7 days ago | Updated 1 hour ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 14 days ago | Updated 1 hour ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 25 days ago | Updated 1 hour ago

Help Desk Specialist

INSPYR Solutions

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Houston, Texas, USA

Contract

Title: Helpdesk Specialist Location: Remote (Candidates MUST be local to Houston, TX) Duration: Long-Term Contract/Contract-to-Hire Work Requirements: , Holders or Authorized to Work in the US. W2/Direct-employment only. Key Points: This position is fully remote, however, candidates MUST be local to the Houston, TX area Previous experience in a high-volume call environment is crucial The Help Desk Admin is an information technology (IT) professional who helps users resolve issues with computer h
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Posted 3 days ago | Updated moments ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Columbia, South Carolina, USA

Full-time

Description A TEKsystems client within the financial sector is hiring in Columbia, SC. They are looking for a Helpdesk Technician to join their growing team at. This is primarily an internal support helpdesk resolving technical and software issues. On average this person will respond to 20 tickets per day. For the first 10 weeks, this person will be on-site and afterwards will have the ability to work a hybrid schedule (2 remote, 3 on-site). M-F, 9am - 6pm. On a day to day basis, this person can
Posted 8 days ago | Updated 9 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 28 days ago | Updated 1 day ago

Level 2 Help Desk/Windows/MSP/Onsite NJ

Motion Recruitment Partners, LLC

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Mount Laurel Township, New Jersey, USA

Full-time

This is a full-time Level 2 Help Desk role for a managed services provider near Cherry Hill, NJ. The company offers technical support to both smaller and medium-sized businesses. The ideal candidate for this job will have strong customer service skills as the position is client facing. They also should have technical experience working with Windows servers and OS environments. Some of the core values of this company are communication, dependability, and teamwork. If you have help desk experience
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Posted 2 days ago | Updated 9 hours ago

Workflow Eligibility Helpdesk - Oklahoma City, OK - Hybrid

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 45 days ago | Updated 9 hours ago

Helpdesk Technician

Harris County

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Houston, Texas, USA

Full-time

Salary: $20.00 Hourly Location : Houston, TX Job Type: Regular Full-time Job Number: 15298 Department: District Clerk's Office Opening Date: 07/17/2025 Closing Date: 8/17/2025 11:59 PM Central Position Description As a Helpdesk Technician, you will play a crucial role in our IT support team, providing technical assistance and support to our employees, customers, and partners in a timely and professional manner. This position is ideal for individuals with prior experience in IT support who are lo
Posted 12 hours ago | Updated 1 hour ago

Help Desk Support

TEKsystems c/o Allegis Group

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Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through client Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if
Posted 2 days ago | Updated 9 hours ago

Help Desk Analyst I

Robert Half

•

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach. Tr
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Posted 2 days ago | Updated 9 hours ago

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics

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Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 31 days ago | Updated 1 hour ago

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

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New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 31 days ago | Updated 1 hour ago

Helpdesk System Analyst

Skywalk Global

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Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica
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Posted 1 day ago

Helpdesk Specialist

TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (bothWindows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and
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Posted 51 days ago | Updated 1 day ago

Tier-1 Network Monitor/Help Desk Support

General Dynamics

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Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w
Posted 1 day ago | Updated 1 hour ago

Help Desk Analyst III

Robert Half

•

Los Angeles, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Los Angeles, California. In this role, you will provide comprehensive IT support to ensure seamless technology operations across the firm. Your expertise will contribute to maintaining high standards of service, troubleshooting technical issues, and optimizing system functionality. Responsibilities: Prepare and deploy desktop and laptop systems, including imaging, configuration, testing, and quality assurance.
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Posted 21 hours ago | Updated 9 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 36 days ago | Updated 1 day ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 39 days ago | Updated 1 hour ago