helpdesk ii Jobs

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Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 8 days ago | Updated 11 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

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Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated 1 day ago

Help Desk Support

Robert Half

•

Greenville, South Carolina, USA

Contract

Description We are looking for a skilled Help Desk Support specialist to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide technical assistance to users, ensuring prompt solutions to their IT-related challenges. This is a great opportunity to showcase your problem-solving skills and contribute to an organization within the education sector. Responsibilities: Respond promptly to help desk tickets and resolve a variety of technical issues. Install, up
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Posted 3 days ago | Updated moments ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 15 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 4 days ago | Updated moments ago

Member Workflow/Helpdesk Agent OK HYBRID

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 8 days ago | Updated moments ago

Help Desk Technician

Irvine Technology Corporation (ITC)

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Santa Ana, California, USA

Contract

Help Desk Technician (On-Site) We are in need of a contract Help Desk Technician to join our client in Santa Ana, CA. As a Helpdesk Technician, you will serve as the first line of support for internal users, helping to resolve a wide range of hardware and software issues. You will gain valuable experience working with modern tools and technologies while providing essential support to ensure smooth day-to-day IT operations. Location: Santa Ana, CA (5 days on-site) This job expects to pay about $2
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Posted 3 days ago | Updated moments ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 54 days ago | Updated 4 hours ago

Desktop Support/Helpdesk (100% Onsite)

Innovative Information Technologies, Inc

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Santa Clarita, California, USA

Full-time

TITLE: IT Support Tech 11 LOCATION: Valencia, CA -100% onsite no hybrid or remote) Type: Fulltime Experience with PCs, Windows Embedded, 7, 10, MS Office 2010 2016, Thin Clients, WYSE Thin OS, Microsoft Exchange, Basic Networking, and other applications Windows Troubleshooting and or upgrade accomplishments Familiarity with Windows 2008 R2 & 2012 R2 servers, Windows applications, remote connectivity issues, network terms, database terms and definitions Genesys Azure O365 AD:
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Posted 60+ days ago | Updated 3 days ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 12 days ago | Updated 4 hours ago

Helpdesk Specialist Journeyman

TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

Client is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integri
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Posted 39 days ago | Updated 1 day ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 29 days ago | Updated 1 hour ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 25 days ago | Updated 4 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 12 days ago | Updated 4 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 8 days ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 29 days ago | Updated 1 hour ago

Tier 1 Helpdesk Support

TEKsystems

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Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated 1 day ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 3 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 11 days ago | Updated moments ago