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Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

Description: 2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently. Key Responsibilities