incident manager Jobs in new york

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ServiceNow developer- Hybrid

Marlabs LLC

Piscataway, New Jersey, USA

Third Party, Contract

Please email me your resumes @ ()or call me on my cell . Job Title: ServiceNow developer Location: Piscataway, NJ - Hybrid Duration: 6-12 months Detail Job Description We are seeking a skilled and proactive ServiceNow Monitoring Administrator to manage, maintain, and enhance our ServiceNow platform. This hybrid role will focus on platform stability, monitoring, customization, and development of new features and workflows. The ideal candidate should have a strong background in ServiceNow admini

Service Desk Lead

Hexaware Technologies, Inc

Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics

Agile Project Manager/Scrum Master (remote)

IMR Soft LLC

Madison, New Jersey, USA

Contract

Job title: Agile Project Manager/Scrum Master Location: Remote Contract duration: through end of December Job description: Below Rate : $30/hr on W2 all inclusive The Agile Project Manager/SM is the team role responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agrees they will use. The primary responsibilities are to serve the team in turning requirements into the working software, track progress and help the team achieve

Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

Server Security Administrator

Randstad Sourceright - PSEG

Bethpage, New York, USA

Full-time

Job SummaryThe Technology Product Consultant Security Engineering and Operations support specialist performs his engineering resource collaborates with Cyber Governance & risk to integrate technical data protection mechanisms. This individual ensures data security best practices and organizational objectives are aligned and implements a controls to continuous monitor and improve elements such as data classification, data protection, data encryption (at rest & in motion). The tools supported by

Configuration Management Engineer

Randstad Sourceright - PSEG

Bethpage, New York, USA

Full-time

Job SummaryThe Technology Product Consultant Configuration Management Specialist is an experienced mid to senior level technical role performing various tasks related to Configuration Management with in IT Infrastructure and Cyber Security. These tasks include but not limited to creating and updating CM plans, establishing and enforcing standards, baselines and best practices, developing and maintaining databases and repositories, performing and automating audits and reviews, implementing and ma

Security Operations Analyst L1

Velocity Search Group Inc.

New York, New York, USA

Contract

Our Client a Major Entertainment/Media firm located in Midtown Manhattan is seeking a Security Operations Analyst. This is a contract opportunity with no end date. This role is a hybrid opportunity, 4 days onsite. As a Security Analyst, you will play a crucial role in maintaining and enhancing our organization's cybersecurity posture. You will assist in the execution of various security initiatives and collaborate closely with cross-functional teams to implement effective security measures. A se

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Lead AI/ML Engineer

VLink Inc

Remote

Contract

Lead AI Automation Engineer- *Remote working ET hours*- 6 month contract- This team is looking for a Senior AI Engineer to automate IAM processes: user provisioning, threat detection, server monitoring, incident response. The ideal candidate will have prior hands-on experience creating new GenAI automation scripts for existing operational processes. Key Responsibilities Design and build AI copilot agents leveraging GenAI frameworks Implement solutions using RAG (Retrieval-Augmented Generation)

Oracle POS Product Engineering Manager

RAKS Group LLC

Remote or California City, California, USA

Full-time, Part-time, Contract, Third Party

Job Description: 10+ years of experience in a technical production support lead role with expertise in Retail POS systems. Expertise in API development & integration Troubleshooting in a production environment. Experience with incident management, monitoring tools (Datadog, Splunk), and root cause analysis (RCA). Excellent problem-solving, analytical, and troubleshooting skills in a fast-paced retail environment. Ability to work effectively under pressure, manage multiple priorities, and coordin

oracle pos product manager

Nexo Global Inc.

Remote

Third Party, Contract

Oracle POS Product Manager Location : Remote Long term Must Have's: Oracle POS, API Gateway, AWS or any other Cloud with POS Solutions , DynamoDB JD: 10+ years of experience in a technical production support lead role with expertise in Retail POS systems. Expertise in API development & integration Troubleshooting in a production environment. Experience with incident management, monitoring tools (Datadog, Splunk), and root cause analysis (RCA). Excellent problem-solving, analytical, and troublesh

Intelex QMS Developer

MASE Insights LLC

Remote

Third Party, Contract

Configure and customize software solutions, focusing on Quality Management Systems (QMS), create functional & technical specifications and other required documentation as may be required by the project. Below are some of the modules/sub modules which requires configuration change/Dashboards /Enhancements /Reassign tasks and should be able effectively communicated with clients and other stakeholders. This position is 100% remote, so be sure to include that in the description to increase discovera

Network Engineer

Randstad Digital

Edison, New Jersey, USA

Full-time

job summary: Our enterprise client has a hybrid Temp to Perm or Perm position for an experienced Network Engineer to work in an enterprise environment supporting solutions and daily operations and enhancements. The Senior Network Engineer will be responsible for supporting and maintaining the network infrastructure and related systems, ensuring seamless connectivity. The Network Engineer will play a pivotal role in the design, implementation, and management of the network, with a focus on SD-

Project Manager with Cybersecurity Resilience

Hexaware Technologies, Inc

Remote

Full-time

Position: Project Manager with Cybersecurity Resilience 100% Remote Hiring: Contract / Fulltime Responsibilities: Execute initiatives within a documented Security Awareness Program, as well as providing metrics related to the program.Execute initiatives within a documented Security Champions program, as well as providing metrics related to the programAssist various teams in the documentation, testing, and maintenance of business security response plans (according to existing policy) to improve l

Sr Technical Support / Production Support with Release Management

Sonata Software North America

Remote

Contract

Hi All, Please review the below job description for Sr Technical Support / Production Support Engineer with Release Management in Remote with our Pharma Client in USA. If you are comfortable, please share me your updated resume. Job Title; Sr Technical Support / Production Support Engineer with Release Management Duration: Fulltime / Contract Location: Remote Skills: Willing to take a Release Management and Production Support Job Description Strong technical background with hands-on experience i

CrowdStrike Next-Gen SIEM - 100% Remote - 6-12 Months Contract

Dexperts Inc

Remote

Contract

Job Details: Job Title: CrowdStrike Next-Gen SIEM Location: 100% Remote Duration: 6-12 Months Contract Description: We are looking for a skilled CrowdStrike Next-Gen SIEM Engineer to support our enterprise SIEM strategy using CrowdStrike Falcon LogScale. This role will be responsible for log onboarding, parsing, detection tuning, and query development to improve security observability and response across cloud and endpoint environments. You ll work alongside our SOC and cloud security teams to e

Technical Program Manager

Javen Technologies, Inc

Remote

Contract

Title: Technical Program Manager Location: Remote Duration: 12 months contract+ About the Role: We re looking for a seasoned Technical Program Manager (TPM) to support our Platform Engineering organization on a contract basis. In this role, you ll drive execution and cross-team alignment for two critical focus areas: platform engineering initiatives and deprecation programs across Auth0. You will coordinate efforts across engineering, product, and stakeholder teams to reduce operational risk, st

Network Engineer with SRE Principles

VLink Inc

Remote

Contract

Job Title: Network Specialist with SRE Principles Location: Remote Employment Type: Contract (Only W2) Duration: 12 Months About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: Mandatory Skills: Required Skills Extensive knowledge of: Networking p

Enterprise Risk Manager

DFND Security

Remote

Contract

We are looking for a enterprise risk manager for a position expected to be a work from home, est hours, long term contract or could turn into a permanent position. Some details are below. This hybrid role is responsible for leading the enterprise risk management program and ensuring the organization s operational resilience. The role owns the business continuity and disaster recovery frameworks, coordinates risk assessments, maintains the risk register, and ensures readiness for business disrupt

Devops Engineer

Brooksource

Remote

Contract

Senior DevOps Engineer Fortune 50 Healthcare Brooksource Remote Overview: We re seeking a Senior (L3) Azure Cloud Engineer to support and optimize enterprise-scale Azure environments. This is a hands-on role focused on infrastructure automation, operational support, and modernization. You should demonstrate deep Azure expertise, especially across networking, compute, storage, and app services alongside strong Terraform and PowerShell scripting skills. Key Responsibilities: Independently manage a