There's currently a ISP Support Technician (Level 1 Support) opportunity available with a company located in Iowa. This opportunity can be 100% remote, but the client prefers to have people sit in their local offices in Cedar Rapids IA, Huntsville AL or Raleigh NC. This position will be a contract to hire role and will pay between $15.00-15.50/hr based on experience, education and certifications. Training for this position will start Monday 6/2. More information below but please be aware of the
ISP Support Technician 100% remote *must reside within 90 miles of Davenport, IA Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provi
Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting.Diagnose and reso
