itil Jobs in Baltimore, MD

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IT Service Management Support/ITIL Solution Architect

Softek International Inc.

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Hybrid in Maryland City, Maryland, USA

Contract

JOB DUTIES: (additional pages may be added) Ensure that IT Service Management Process Support conforms to the corresponding DISA approved Change Management and Configuration Management processes and be approved by the appropriate DISA bodies governing change in that area of responsibility. Ensure that the functional capabilities provided by the IT Service Management Process Support task shall be applied to the strategic approach the agency utilizes for process improvement, re-engineering and,
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Posted 60+ days ago | Updated 16 days ago

ITSM/ITIL Expert

Softek International Inc.

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Hybrid in Fort Meade, Maryland, USA

Full-time

ITSM/ITIL Expert Will lead the development, implementation and continuous improvement of a foundational ITIL program across DISA. Provide an industry standard set of tools and process that will simplify the operating environment, refine, connect or created a full suite of IT Service Management tools and process that effectively coordinate work across DISA. Location : Fort Meade. Twice a week on-site (resource can chose any two days a week) Active SECRET CLEARANCE Years of Relevant Experience: 10
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Posted 60+ days ago | Updated 16 days ago

ITIL Production Operations Server Administration 3rd Shift

Request Technology, LLC

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Remote

Full-time

This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week Position is bonus eligible Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this ro
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Posted 60+ days ago | Updated 5 days ago

ITIL Production Operations Server Administration 3rd Shift

Request Technology, LLC

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Remote

Full-time

This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week Position is bonus eligible Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this ro
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Posted 60+ days ago | Updated 5 days ago

Business analyst

Innosoft Corporation

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Hybrid in Baltimore, Maryland, USA

Full-time

Duties and Responsibilities: Collaborate with healthcare providers and staff to gather and document EHR system requirements. Evaluate existing EHR systems and workflows to identify areas for improvement and customization. Assist in the selection and procurement of EHR software, considering factors like cost, features, and vendor reputation. Analyze and optimize clinical workflows to enhance efficiency and patient care. Manage and maintain the accuracy, integrity, and security of patient records
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Posted 16 days ago

Nursing Informaticist

Innosoft Corporation

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Hybrid in Baltimore, Maryland, USA

Full-time

Duties and Responsibilities: While the primary focus is implementation, integration, support, and maintenance of Applications, at times therewill be cross-functional work with I.T. technical and development teams that could include backend support oftechnical items such as printing environment, SQL database and application server infrastructure. This position will lead and manage clinical system installations, upgrades, enhancements, and interfaces. The position may also provide systems train
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Posted 22 days ago

NetSuite Team Lead

Jobot

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On-site in Baltimore, Maryland, USA

Full-time

This company is the most progressive and well known brand in the payments industry across the US. Great stability, profitability, and modern technical stack. This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $110,000 - $150,000 per year A bit about us: This company has been around since 1999 and is constantly setting the standard in the industry as it relates to usability and security. This role is
Posted 17 hours ago | Updated 5 hours ago

ITSM Consultant

McKinsol Consulting Inc

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Remote

Contract, Third Party

As an ITSM ITIL V4 Consultant, you will be the SME for ITIL4 framework and practices who will strategize and create roadmap for transformation from ITIL3 to ITIL4 after studying the existing IT services. You will be providing guidance, planning, and implementation support to our IT service management (ITSM) initiatives. You will work closely with IT and business stakeholders to ensure IT services are aligned with the organization's business goals and objectives, enhancing the quality of IT serv
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Posted 1 day ago | Updated 8 hours ago

Clinical Service Desk

McKinsol Consulting Inc

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Remote

Contract

Role : Clinical Service Desk Rep.RemoteProject Duration :Long Term Location (with City & State) : Cary, NC Detailed JD * Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. * Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. * Document interactions accurately in ticketing tool, escalate complex cases to next level or technical te
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Posted 13 hours ago

System Administrator Level 3

General Dynamics Information Technology

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On-site in Annapolis Junction, Maryland, USA

Full-time

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the es
Posted 60+ days ago | Updated moments ago

Current Operations Orders Management Analyst

Leidos

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On-site in Odenton, Maryland, USA

Full-time

Description This position will support the DISA GSM-O II Task Number 07 (TN07) Joint Force Headquarters DODIN. GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency (DISA) in support of the DoD and COCOMs. The selected candidate shall provide a stabilizing force to the high intensity, high tempo operations environment. Cyberspace directives are communicated to subordinates via orders. Orders are inclusive of all but not limited to, Cyber Task
Posted 6 days ago | Updated 4 hours ago

ServiceNow Trainer

Leidos

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On-site in Fort Meade, Maryland, USA

Full-time

Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transfor
Posted 22 hours ago | Updated moments ago

Senior ServiceNow Developer

Solugenix Corporation

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Remote

Full-time

Senior ServiceNow Developer Rockville, MD (100% Remote) Full Time Job ID 2024-9720 Solugenix is assisting a client, in their search for a Senior ServiceNow Developer. This is a full-time opportunity based out of Rockville, MD (100% Remote). Seeking a highly skilled Senior ServiceNow Developer to join our team on a full-time basis. This remote role is ideal for a candidate who excels in ServiceNow integrations, UI building, and flow design, and has a robust understanding of the telecommunicatio
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Posted 2 days ago | Updated 2 days ago

Clinical Service Desk Rep.

McKinsol Consulting Inc

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Remote

Third Party, Contract

Detailed JD Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. Document interactions accurately in ticketing tool, escalate complex cases to next level or technical teams, collaborate with the healthcare team, and stay updated on medical trends to enhance client support processes.
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Posted 9 hours ago

IT Change Manager

Symantrix Inc

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Remote

Contract

Day-to-day responsibilities: - Coordinates releases and tracks changes through the change management process; ensures that change initiators follow established change and release management processes. - Manages and coordinates complex changes, conflicts and issues between various stakeholders. - Identifies and defines risks and deployment issues, developing alternative plans and actions. - Follows established OLAs. - Maintains documentation in the change system and other repositories as needed.
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Posted 12 days ago

ITSM Process Architect

HonorVet Technologies

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Remote

Full-time

Job Title: ITSM Process Architect Location: Remote Duration: Long Term Responsibilities: The Metropolitan Council is seeking the services of a highly skilled and experienced IT Service Management (ITSM) Process Architect to assist in developing, creating, and enhancing our IT service delivery processes. The successful candidate will play a crucial role in streamlining and improving our ITSM framework to ensure efficient and effective service delivery. The ITSM Process Architect Contractor will b
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Posted 1 day ago

ServiceNow Architect

Zensar Technologies Inc.

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Remote

Full-time

What's this role about? As a ServiceNow Architect, you need to help us build advanced SNOW capabilities such as domain separation, portal, etc. the person should be able to help architect and also hands on so he/she can build it for us. .Job title: ServiceNow Architect Location: Remote Position type: Fulltime. Job Description: Experience on designing best fit solutions using ServiceNow capabilities. Experience in designing integration architecture with ServiceNow. Experience in leveraging Servi
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Posted 23 days ago

Cyber Operations Analyst

Leidos

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On-site in Odenton, Maryland, USA

Full-time

Description This position will support the DISA GSM-O II Task Number 07 (TN07) Joint Force Headquarters DODIN. GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency (DISA) in support of the DoD and COCOMs. The selected candidate shall provide a stabilizing force to the high intensity, high tempo operations center. In depth technical knowledge, leadership, and analytic skills address senior command requirements, subordinate command information
Posted 8 days ago | Updated 4 hours ago

ITSM Process Architect

Beacon Systems, Inc

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Remote

Contract, Third Party

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: ITSM Process Architect Location: Remote - St. Paul, MN Duration: 6 Months+ Responsi
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Posted 14 hours ago

Project Manager Lead

Leidos

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On-site in Odenton, Maryland, USA

Full-time

Description The Digital Modernization Sector has an opening for a Project Manager for the Global Solutions Management - Operations II (GSM-O II) contract. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational
Posted 9 days ago | Updated 23 hours ago