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Level 2/Level 3 MSP Help Desk Engineer

Ocean Computer Group

Matawan, New Jersey, USA

Full-time

Job DescriptionJob DescriptionOcean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. Level 2 support This is generally reserved for desktop, laptop, and other user device support but it may also share work with Level 3. Level 2 generally handles break/fix, configuration issues, troubleshooting and software installations, They handle escalated issues that Level 1 support is not equipped to handle. Level 2 will som