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Job#: 3038451 Job Description: Engineering and IT Support - Support Engineer 3 Location: Redmond, Washington (Remote) Role Overview As a Support Escalation Manager, you will serve as a customer advocate, handling high-volume escalations and mediating between teams to drive resolutions. This role involves coordinating across internal stakeholders to remove blockers and advance customer cases related to a suite of enterprise products. You will be a key player in improving the customer experienc
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