noc technician Jobs in charlotte, nc

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NOC Technician

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Charlotte, North Carolina, USA

Contract

Position Overview: NOC Technician II Responsible for monitoring and supporting a multi-platform telecommunications network that includes SONET, DWDM, IP, and Ethernet technologies. This role provides in-depth support across core transport, IP, Ethernet, and voice service infrastructures. Key Responsibilities: Serve as the first line of defense for monitoring and managing core, distribution, last-mile, and customer-premise voice and data installations. Research and document remediation strategies
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Posted 24 days ago | Updated 6 days ago

Jr to mid level Help Desk Support - 100% remote but live in the Northeast US

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Remote or Malvern, Pennsylvania, USA

Contract

Servicedesk Professional We need the technician in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our staff, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application