senior helpdesk analyst Jobs

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Sr Help Desk Analyst

Trillion Technology Solutions

Washington, District of Columbia, USA

Full-time

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support- Microsoft 365 Admin experience - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must contain details of troubleshooting efforts performed by Tier 1- Create, institute, and follow a comprehensive o

Help Desk Manager II - Senior Computer Analyst

Strategic Operational Solutions

Texas, USA

Full-time

Job DescriptionJob DescriptionBrief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Help Desk Manager II - Senior Computer Analyst role to support a United States Air Force (USAF) client where we are focused on delivering innovative operations and solutions through proven successful methods. The ideal applicant is versatile, with a broad background and demonstrated ability to produce quality work. You must be comfortable in a challenging, collaborative,

Help Desk Support Analyst (Senior-Level)

Link Solutions, Inc.

Frederick, Maryland, USA

Full-time

Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

IT Help Desk Analyst

Innova Solutions, Inc

Peachtree City, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - South Atlanta, Decatur, Macon, Peachtree City, Snellville, Columbus GA (Hybrid Onsite position) Position: Help Desk Consultant Location: South Atlanta, Decatur, Macon, Peachtree City, Snellville, Columbus, Stockbridge, Warner Robins GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team.

Help Desk Support Analyst/Technician

eTek IT Services, Inc.

Remote

Contract

Help Desk Support Location: Indiana/Remote Long term contract Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capacity to write clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentation related to software systems effectively. Provide comprehensive support fo

Customer Help Desk Analyst

Caresoft

Little Rock, Arkansas, USA

Contract

Title: Customer Help Desk Analyst Location: Little Rock, AR Duration: 4-6 Months Role Description: Answer telephones and emails and provide support to application users Identify, evaluate and prioritize customer problems and services. Utilize all technical resources to solve customer problems. Escalate unresolved calls to appropriate support staff or service group. Adhere to defined Help Desk procedures and standards. Participate in on-going testing, training and departmental development

Help Desk Support Analyst

TechSpace Solutions Inc.

Nashville, Tennessee, USA

Third Party, Contract

Job Title : Help Desk Support Analyst Location : Nashville, TN 37203 (Onsite) Duration : 12 Months Job Description: Installing and configuring computer hardware, software, peripherals, and networking equipmentConduct routine maintenance tasks such as system backups, data recovery, and preventive maintenanceCreate, modify, and delete user accounts as needed, including permissions and access controlsResolving issues with internet connectivity, printers, scanners, phones, and other equipmentEnsure

Help Desk Analyst

Eliassen Group

Carlsbad, California, USA

Contract

Description: **Onsite | Carlsbad, CA** Our client is seeking a Level I or Level II Help Desk Analyst Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $25 - $35 / hr. w2 Responsibilities: Laptop support Troubleshooting Working on desktops and cell phones. Experience Requirements: 3+ years of ex

Help Desk Support Analyst - Onsite/Hybrid - Richmond, VA, United States

MSYS Inc.

Richmond, Virginia, USA

Contract

Title: Help Desk Support Analyst - Onsite/Hybrid Location: Richmond, VA, United States Length: Long term Restriction: W2 or C2C Description: Web Cam Interview Long term Onsite/Hybrid 2/3 days onsite TO NOTE: ON SITE REQUIRED: first 30 days 100% ON SITE required for training purposes. After training schedule will be 2/3 days on site. Schedule is on a rotation with other team members to make sure internal clients have adequate coverage. Short Description: Technical Support Analyst ABOUT T

Helpdesk analyst

Stellar Professionals LLC

Richmond, Virginia, USA

Contract, Third Party

We have an opening Helpdesk analyst Mode of Interview: In person Work Location: North Chesterfield, VA Work Arrangement: Onsite Shift: EST Candidate must have 6 years of Experience Advanced computer skills are required that aligns with the Job Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions customer relations skills good verbal and wri

Help Desk Analyst

Sunrise Systems, Inc.

Richmond, Virginia, USA

Contract

Job Title: Help Desk Analyst 4 Location: North Chesterfield, VA Duration: 10 months of contract. Monday through Friday, 8:30am to 5:00pm, excluding state holidays.Help Desk Analyst 4 for Grants & Legislative Analysis SectionCandidates must be able to work on site.Local Candidates Strongly Preferred. The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Client to improve communications with the public an

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract, Third Party

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

Help Desk Analyst **ONLY LOCAL TO VIRGINIA CANDIDATES - IN PERSON INTERVIEW IN CHESTERFIELD, VA***

I-Link Solutions

Chesterfield, Virginia, USA

Contract, Third Party

Share your resume with dmiller (at) ilinksolutions (D0T) com **ONLY LOCAL TO VIRGINIA CANDIDATES WITH LOCAL ID PROOF OR ANY UTILITY BILLS** Title: Help Desk Analyst 4 for Grants & Legislative Analysis Section Location: Chesterfield, VA 23235 Interview: In Person Only Work Arrangement: Onsite Monday through Friday, 8:30am to 5:00pm, excluding state holidays. Candidates must be able to work on site. Local Candidates Strongly Preferred. ONLY LOCAL TO VIRGINIA WITH LOCAL ID PROOF OR UTILITY BILLS

Help Desk Analyst (Hybrid)

GSK Solutions Inc.

Richmond, Virginia, USA

Contract, Third Party

Job Title: Help Desk Analyst (Hybrid) Location: Richmond, VA Duration: 6+ Months Pay Rate: $30/hr on 1099 Interview Process: Webcam Note Candidate MUST work 100% ONSITE during the first month of the engagement Job Description The client seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to H

Help Desk Analyst

Robert Half

St. Louis Park, Minnesota, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst based in Golden Valley, MN. This role focuses on providing comprehensive technology support to our team, serving as the primary point of contact for all technology-related matters. Responsibilities: Efficiently manage incoming calls and emails, ensuring timely and detail-oriented responses to all inquiries. Utilize your skills in Cisco Technologies, Citrix Technologies, and Microsoft platforms to troubleshoot and resolve

Help Desk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: IN-756490 Remote/Local Help Desk Analyst with Atlassian Jira, ticketing, Confluence, Service Management tool, Genesys phone system, Salesforce, testing and L1/L2 experience Location: Indianapolis, IN (Indiana Department of Child Service) Duration: 5 Months Skills: Associates Degree or 3 plus years or experience Required 3 Years Working knowledge of Microsoft Office (Outlook 365, Word and Excel); Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk t

Helpdesk Analyst I

Digital Consultants, LLC

Quantico, Virginia, USA

Full-time

Job DescriptionJob DescriptionDescription:Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and pri

Help Desk Analyst III

Robert Half

Bloomingdale, Illinois, USA

Full-time

Job DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Help Desk Analyst in Bloomingdale, Illinois! In this role, you will play a vital part in a dynamic IT team, working with various technical environments and handling a multitude of tasks. Responsibilities: Identify and implement solutions to a variety of IT issues. Act as a point of escalation for issues arising from Level 1 and Level 2 teams. Manage migrations within Office 365 and handle any issu

Help Desk Analyst

TriosysIT Inc.

Richmond, Virginia, USA

Contract, Third Party

The person selected for this position will work full-time onsite at Client's place. Working hours are Monday through Friday, 8:30am to 5:00pm, excluding state holidays. Knowledge, Skills, and Abilities Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations s

IT Help Desk Analyst

Innova Solutions, Inc

Atlanta, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Atlanta, GA/Alpharetta, GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Atlanta, GA/Alpharetta, GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, a