senior helpdesk analyst Jobs

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Help Desk Analyst III

Robert Half

Libertyville, Illinois, USA

Full-time

Description We are in search of a proficient Help Desk Analyst to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: Facilitate efficient processing of customer credit applications. Maintain and update customer credit records with precision. Address customer inquirie

Help Desk Analyst II

Robert Half

Dublin, Ohio, USA

Contract

Description We are on the lookout for a Help Desk Analyst II to join our team in the healthcare and social assistance industry, based in Dublin, Ohio. As a Help Desk Analyst II, your role will mainly involve managing customer support requests, updating systems, and providing essential troubleshooting. You will also be tasked with managing security badges, conducting basic support tasks, and tracking IT assets to ensure optimal operational efficiency. Responsibilities Efficiently manage and resp

Help Desk Analyst

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Local support of the NYC office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone and Printer setups etc. Implementation of applications and software upgrade

Help Desk Analyst III

Robert Half

New York, New York, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: Address urgent IT issues by providing o

Helpdesk Support Analyst

Judge Group, Inc.

Draper, Utah, USA

Full-time

Location: Draper, UT Description: Job Title: Helpdesk Support Analyst Location: Draper, UT Duration: 12+ months Basic Qualifications: High school diploma required.Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience.Solid technical knowledge, troubleshooting skills, and support experience with the following:Microsoft Windows platform (Windows 7, 10)ZoomNetworking, LAN, WAN, corporate enterprise domain i

Help Desk Analyst

Robert Half

New Holland, Pennsylvania, USA

Full-time

Description We are in the process of expanding our team with the addition of a Help Desk Analyst. Situated in New Holland, Pennsylvania, the candidate will be immersed in a dynamic environment where they will serve as a pivotal point of contact for end-users who require technical assistance. The role involves offering high-quality support through various channels such as phone, email, or a ticketing system. Responsibilities: Act as the first point of contact for end-users needing technical assi

Help Desk Analyst - Hybrid

MSYS Inc.

Dover, Delaware, USA

Contract

Title: Help Desk Analyst - Hybrid Location: Dover, DE, United States Length: Long term Restriction: W2 or C2C Description: Interview: One phone call and one Teams meeting Very Long term contract Usually the project goes for 4+ years with this customer 37.5 hours per week Hybrid Onsite: 1 day a week (WED) Orientation and initial training will require them to be on site (est. 1 week) Role Description: This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and ex

Help Desk Analyst II

Robert Half

San Antonio, Texas, USA

Full-time

Description We are in search of a Help Desk Analyst II to join our team in the Defense Service industry based in San Antonio, Texas. In this role, you will be tasked with the responsibility of handling escalated support tickets, offering expert-level support for Microsoft Office 365 applications, and managing endpoint security. This role also involves the administration and troubleshooting of Barracuda security solutions, diagnosing complex hardware and software issues, and providing both remote

Help Desk Analyst I

Robert Half

Houston, Texas, USA

Contract

Description We are in search of a Help Desk Analyst I to be part of our team. This role is located in Houston, Texas, United States, and operates within the IT industry. We are offering a long term contract employment opportunity. Responsibilities: Provide support to users in troubleshooting and resolving issues with Android development and Cisco technologies. Utilize Citrix technologies to aid in system support and maintenance. Maintain and troubleshoot Mac computers, ensuring optimal performa

Help Desk Analyst II

Robert Half

Dublin, Ohio, USA

Contract

Description We are in the search for a Help Desk Analyst II to be part of our team in the healthcare industry, based in Dublin, Ohio. As a Help Desk Analyst II, you will be crucial in managing operational efficiency and providing a seamless technology experience for our team members. This role involves managing requests, troubleshooting key systems, and supporting end-user needs in an effort to minimize downtime and enhance productivity. Responsibilities: Efficiently respond to and manage user r

Help Desk Analyst

Radiant System, Inc

Chicago, Illinois, USA

Contract

Title: Help Desk Analyst Location: : Chicago, IL 60637 United States Duration: 03+ Months Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent prob

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft

Helpdesk Support Analyst

Motion Recruitment Partners, LLC

San Antonio, Texas, USA

Full-time

Grow your career as a Helpdesk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will ensure all quality and service level agreements of the company's internal system that facilitates access certification and Least Privile

Help Desk Analyst II

Robert Half

Seattle, Washington, USA

Contract

Description Robert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 1 00% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday - Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35-43/HR Job

Help Desk Analyst Local to Boise, ID only

Serenity Info Tech, Inc.

Boise, Idaho, USA

Contract

Help Desk Analyst Local to Boise, ID Onsite position, in-person interview The role will primarily involve: Supporting Windows-based machines (Windows 10 & 11)Basic Active Directory user managementTroubleshooting Microsoft Office applications (Word, Excel, PowerPoint, etc.), as we operate in a Microsoft environmentAssisting with basic phone system usage (state phone system, Cisco-based)Working within our in-house ticketing system, which functions similarly to most standard ticketing platforms Jo

SCADA OT Network Analyst/HelpDesk

APN Software Services, Inc

Port Arthur, Texas, USA

Contract

Job Title - OT/SCADA Network Analyst/HelpDesk Duration: 6 months+ Location: Port Arthur, TX They need an infrastructure candidate with OT (operational technology experience) Job Description: The Infrastructure Systems Analyst specializes in OT (Operational Technology) Process Control Network (PCN) systems with accountability for maintaining the site s critical operational systems within the PCN environment.Ability to deploy, implement, and support a variety of PCN/OT network solutions.Provide

IT Help Desk Support Specialist/ Desktop Support Technician/ Help Desk Technician Technical Support Specialist/ IT Support Analyst/ Customer Support Specialist - IT Services/ Help Desk Analyst/ IT Service Desk Technician/ Technical Support Representative/ Desktop & Hardware Support Specialist

SNtial Technologies, Inc.

Chicago, Illinois, USA

Contract

Qualifications: Responsibilities:Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall

Help Desk Analyst

Robert Half

Jacksonville, Florida, USA

Contract

Description Alright, buckle up, tech enthusiasts! We're on the hunt for a Help Desk Analyst to supercharge our team in sunny Jacksonville, Florida! If you're passionate about solving tech puzzles and making end-users smile, this is YOUR moment! Imagine being the hero who swoops in to save the day, providing top-tier end-user support that leaves everyone saying "WOW!" You'll be the maestro, orchestrating service requests and incidents, ensuring they land in the right hands within our IT support

Help Desk Analyst (Onsite - Philadelphia, PA)

OMG Technologies

Philadelphia, Pennsylvania, USA

Contract

HomeMy InfoPeopleHiringReportsFiles 1 Edit Job OpeningHelp Desk Analyst (Onsite - Philadelphia, PA)CancelJob InformationApplication DetailsJob BoardsSave JobCancel Job InformationPosting Title *Job Status * Open Select Open to post this job on omgtech.bamboohr.com/careers and other job boards.Hiring Lead * Sudhasini Swaminathan Department Select Employment Type * Contractor Minimum Experience Experienced CompensationJob Location * In Office Hybrid Remote Location * PGW 800 W, Montgomer

Sr. Helpdesk Specialist

The Evolvers Group

Dallas, Texas, USA

Full-time

We are seeking a Sr. Helpdesk Specialist to provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Mac problems including application errors, system crashes, and network connectivity issues. Required Experience (5+ years): Experience as a Helpdesk Specialist/IT Support Specialist/Desktop Support Specialist.Experience and in-depth knowledge of computer systems and mobile devices running Microsoft Windows 10 & 11, Microsoft Office Suite, and Microso