senior helpdesk ii Jobs

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Help Desk II

Randstad Digital

•

Madison, Wisconsin, USA

Contract

job summary: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. l
Posted 17 hours ago | Updated 2 hours ago

Help Desk -II---100% ONSITE ROLE---MUST BE A WI RESIDENT OR WILLING TO RELOCATE

Prime Consulting LLC.

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Madison, Wisconsin, USA

Contract

Help Desk capabilities with 2-5 years of experience in Help Desk environment. The candidate relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Well-versed with software deployments, installations and in a variety of the Help Desk concepts, practices, and procedures. Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills required. Re
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Posted 18 hours ago

Help Desk Analyst II

Robert Half

•

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.
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Posted 11 hours ago

Help Desk I/II

Jobot

•

Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp
Posted 1 day ago | Updated 11 hours ago

Help Desk II

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

Description: The End User Support Technician (IT) is responsible for providing technical support to all internal and external users who utilize systems. The End User Support Technician takes/prioritizes incoming requests, performs troubleshooting, resolves and documents issues for all computing technology including hardware, software and basic network support. Maintains excellent working relationships with IT staff and supported users. Supports other IT staff as needed. Top Skills' Details- 3-5
Posted 1 day ago | Updated 11 hours ago

Help Desk II

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

Top Skills' Details 3-5 years experiences in the following skills Assists all users (internal and external) with software/hardware/network requests and issues related to provided systems. Identifies root cause of problem and fixes it. Accurately maintains required documentation (steps taken, time logged, etc.) in work order system for each issue.Resolves issues/requests in an efficient and timely manner. Follows up with users as needed to verify issue is resolved. Escalates issues to other IT st
Posted 1 day ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma
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Posted 2 days ago | Updated 11 hours ago

HELP DESK MANAGER I/II/III

Central Michigan University

•

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I
Posted 6 days ago

Onsite Lead/Sr. Help Desk Technician

Chenega MIOS

•

Macon, Georgia, USA

Full-time

Req ID: 30884 Summary Onsite Lead/Sr. Help Desk Technician Macon, Georgia Chenega Systems (CS) provides federal agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience working in the federal marketplace and the data visualization environment. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your empl
Posted 5 days ago | Updated 11 hours ago

Help Desk II

Randstad Digital

•

Appleton, Wisconsin, USA

Contract

job summary: The End User Support Technician (IT) is responsible for providing technical support to all internal and external users who utilize County systems. The End User Support Technician takes/prioritizes incoming requests, performs troubleshooting, resolves and documents issues for all County computing technology including hardware, software and basic network support. Maintains excellent working relationships with IT staff and supported users. Supports other IT staff as needed. location:
Posted 3 days ago | Updated 2 hours ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

•

Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 10 days ago | Updated 2 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 8 days ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

•

Cheektowaga, New York, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! The ideal candidate for this position has a can-do attitude and is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. The perfect candidate for this job will be able to create knowledge articles and arrange training for other Service Desk Analysts
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Posted 21 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Fitchburg, Wisconsin, USA

Full-time

Description PART TIME - Noon-5pm Monday-Friday Helpdesk - Heavy Mac Support We are offering a contract to hire employment opportunity for a meticulous Help Desk Analyst II in Fitchburg, Wisconsin. This role involves providing support to MacOS and Linux systems, utilizing Zendesk and other ticketing systems for problem-solving, and maintaining a customer-focused approach to ensure high customer satisfaction. Responsibilities: Provide support for MacOS and Linux systems, troubleshooting issues
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Posted 9 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I
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Posted 15 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for
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Posted 11 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Phoenix, Arizona, USA

Full-time

Description If you want to join the team at Robert Half, consider this Help Desk Analyst opportunity. This position is best for someone with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Des
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Posted 19 days ago | Updated 11 hours ago

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

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Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 8 days ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 7 days ago | Updated 2 hours ago

Tier II Help Desk Analyst

SAIC

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Las Vegas, Nevada, USA

Full-time

Job ID: 2401165 Location: LAS VEGAS, NV, US Date Posted: 2024-02-19 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties
Posted 60+ days ago | Updated moments ago