service desk analyst Jobs in jersey city, nj

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Service Desk Analyst

Michael Page International

New York, New York, USA

Contract

Seeking a highly motivated and experienced Service Desk Analyst with a strong background in investment banking or financial services. The ideal candidate will provide technical support and assistance to internal users, ensuring smooth operations and high-quality service delivery. Client Details Top-tier fund. Description Provide first level contract for end users Troubleshoot and resolve hardware, software, and network issues in a timely manner. Document and track incidents and service reques

Service Desk Analyst 2

Intuit

New York, New York, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Come join the Workforce Technology team here at Intuit where our mission is to remove ba

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

IT Service Desk Analyst

Vastika Inc.

White Plains, New York, USA

Full-time

Looking for someone who can work on both location s: White Plains, NYNYC, NY (5 Bryant Park)Note: Onsite role Must be local. 3+ years experience Strong PC skills Good user skills Experience with Windows PC operating system Experience with Desktops/Laptops /IPads /laser printers and smart phones Experience with MS/AD and office Experience with Citrix Experience with Cisco switches Must be able to deploy computers [ not using and outside service ]Description: The Senior IT Service Desk Analyst

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

W. W. Norton & Company, Inc.

Remote

Full-time

W.W. Norton is seeking a Service Desk Analyst to join its remote Service Desk team. The Service Desk Analyst is responsible for supporting the end users of our digital products. The Service Desk Analyst resolves product related issues while demonstrating expertise in customer service and technical knowledge as well as testing new products before they are released to market. This position reports to the Service Desk Supervisor. Essential Job Responsibilities Include: Provide support to our end us

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Level 1 IT Service Desk

Vertex Solutions Inc.

Pearl River, New York, USA

Contract

Level 1 Service Desk - Contract to HireL1 Service Desk Technician wanted for a contract to hire position located onsite in Pearl River NY with our global IT client. Be a part of a great growing team. 2 interviews. Minimum of 2 years' experience required. Hours: either 9-5 EST or 8-4 EST will support EST hours The Service Desk Technician will assist end-users through phone and ticketing requests. This position also involves resolving issues with domain credentials, hardware, operating system, and

Service Desk Engineer

Green Key Resources

East Rutherford, New Jersey, USA

Full-time

We are working on a full-time direct hire role for a trusted client of ours, this position will be hybrid out of the northern New Jersey area. The ideal candidate will have 1-3 years of experience in a Help Desk/Desktop type of role providing day to day support in a Windows based environment. The technical skills required for this role include: Active DirectoryOffice 365Network TroubleshootingVMware Salary for this role is in the $55-65k range. Candidates must have their own vehicle; this role

AMER East Central Service Desk Manager

Stripe

New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

IT Service Desk Manager

Royal Communications

Harrison, New York, USA

Full-time

Service Delivery / Service Desk Manager - White Plains / NYC / Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. This is not an Operations Manager role. You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require. Preferably someone who moved up the ranks in various technical roles, starting with help desk, desktop support engineer, and deskto

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us

ITSM/Service Management Process Analyst

Prutech Solutions

Queens, New York, USA

Contract

Job Title: Service Management Process Analyst Division: Information Technology Location: Long Island City, NY,11101 Summary of Position: We are seeking a Dedicated and Analytical Service Management Process Analyst to join our team. This role is pivotal in ensuring the delivery of high-quality services by assessing, monitoring, and optimizing the performance of our service offerings. The Service Management Process Analyst will work closely with various teams to gather and analyze data, identify

Service Management Process Analyst

Sensiple Inc.

Queens, New York, USA

Contract, Third Party

Job Title: Service Management Process Analyst Location: Long Island City, NY 11101 Duration: 36 Months Job Description: Looking a candidate with strong data analytics skills, proficiency in SQL, and excellent communication abilities. Hybrid 3 days on site at LIC NY 11101 Hours: 8 hour day office hours are between 8-6. Schedule will be worked out with consultant and supervisor. Summary of Position: We are seeking a dedicated and analytical Service Management Process Analyst.This role is pivota

Service Management - Process Analyst

Prutech Solutions

Queens, New York, USA

Contract

About Us: Established in 1997, PruTech is committed to innovative problem-solving, solution creation, and fostering strong client partnerships. Serving a diverse array of industries, from government to finance, retail, and manufacturing, PruTech operates from strategic locations including New York City, Washington DC, North Carolina, and boasts a nearshore office in Mexico City and multiple offshore offices in India. With over two decades of experience in Information Technology and system integr

IT Service Management Process Analyst/ServiceNow Analyst/Remedy Analyst/ITSM Analyst

InfoPeople Corp

Queens, New York, USA

Contract, Third Party

Role: IT Service Management Process Analyst Location: Long Island City, NY Duration: 3 years Skills: We are seeking a dedicated and analytical Service Management Process Analyst to join our team. This role is pivotal in ensuring the delivery of high-quality services by assessing, monitoring, and optimizing the performance of our service offerings. The Service Management Process Analyst will work closely with various teams to gather and analyze data, identify trends, and provide insights to enhan

Service Management Process Analyst

Prutech Solutions

Queens, New York, USA

Contract, Third Party

Role: Service Management Process Analyst Location: Long Island City, NY,11101 - Locals Long Term Contract Summary of Position: We are seeking a dedicated and analytical Service Management Process Analyst to join our team. This role is pivotal in ensuring the delivery of high-quality services by assessing, monitoring, and optimizing the performance of our service offerings. The Service Management Process Analyst will work closely with various teams to gather and analyze data, identify trends, an

Service Management Analyst

Cinergy Technology Inc

Queens, New York, USA

Contract, Third Party

Job Title: Service Management Analyst Location: Long Island City, NY Duration: 12+ months Responsibilities: Data Collection: Collaborate with relevant teams to gather data related to IT service performance, including operational metrics and customer feedback. Performance Monitoring: Continuously monitor and analyze service performance data to identify trends, anomalies, and areas for improvement. Conduct in-depth analysis of service performance data, generate reports, and provide actionable ins