Detailed JD Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. Document interactions accurately in ticketing tool, escalate complex cases to next level or technical teams, collaborate with the healthcare team, and stay updated on medical trends to enhance client support processes.
Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w
Role : Clinical Service Desk Rep.RemoteProject Duration :Long Term Location (with City & State) : Cary, NC Detailed JD * Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. * Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. * Document interactions accurately in ticketing tool, escalate complex cases to next level or technical te
Title: IT Service Desk Tech Location: Remote Rate: $22/Hr W2 (All Inc.) Client: Guild Mortgage Visa: & GC Skills Microsoft Office 365 (OneDrive, SharePoint, Outlook, Teams, etc.) Outlook for mobile devicesMicrosoft Windows account issuesVPN installations and setupsActive DirectoryAzure portalAS400-IBMi systems (green screen)Mimecast portal within MicrosoftCisco Finesse and Cisco IP CommunicatorHardware issuesPrinter troubleshootingNetworking issuesWeb browser issues (Microsoft Edge, Chrome, In
IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi
Experienced ServiceNow HR Service Delivery expert Work Location: Remote (PST time zone work) Duration: 12 Months Required Skills: Lead ServiceNow HR Service Delivery projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology.Providing hands-on lead role and Project Management.Should be able to handle the work independently by working closely with the HR Business team.Capture requirements, analyze, craft and configure ap
Job Number 24067278 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Infrastructure & Delivery Shared Services organization this position will be responsible in implementing and managing problem management strategies to identify, diagnose, and resolve IT incidents and prevent their recurrence. T
Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Job Title: Oracle ASCP and Service Parts Planning Functional Consultant Remote Responsibilities: Implement and configure Oracle ASCP and Service Parts Planning modules within Oracle E-Business Suite.Gather business requirements and translate them into functional specifications for ASCP and Service Parts Planning setups.Conduct workshops and training sessions for end-users on ASCP and Service Parts Planning functionalities.Customize ASCP and Service Parts Planning setups to align with specific bu
100 % Remote Open to Sponsorship Role: Handle all admin duties in migrating to SMAX from other ITSM tool.Responsible for all related tickets and overall implementationResponsible for training the client and other contactors on usage and general deployment of SMAXWill be SME for organization. Required skills: Previous experience with SMAX from administrative perspective.Ideally experience in conversions. Strong interpersonal and communication skills and able to effectively provide training
To Apply for this Job Click Here Our client has a remote contract to hire opportunity for a Technical Service and Support Director who is responsible and accountable for the daily operations of the Client Service Desk, supporting all regional and national Radiology practices. The candidate can be remote, but travel is needed when necessary. Notes: Help improve and possibly overhaul their Support/Service Desk (if needed from the ground up). Healthcare experience is a big must. Needs to be able to
Title: ITSM process consultant with CMDB and Service Mapping Exp Duration: 6 to 8 months Contract Remote: 100% Key Focus: ITIL, CMDB, Implementations. Process Improvements, Service Mapping, Discovery Job Description Service Provider Resource will work with CLIENT to capture, document, and define the requirements for developing Service Mapping/ CMS (Content Management System) on the ServiceNow platform to meet the following object Service Provider Resource will work with CLIENT to capture, docume
Job Title: Field Service Tech - Controls Location: Any location in USA Position Type: Full Time Note: This is a 100% travel position with a company vehicle provided! A clean driving record is required. About the position The technician ensures proper installation and operation of designated Client products including installation, commissioning startup, training, maintenance, troubleshooting and repair.Technicians will consult with engineering to analyze and remedy problems and to train the cus
Job Title: TSOM ServiceNow Specialist Location: Remote Duration: 12+ Months contract with possible extension Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist
Job Title: ServiceNOW HR Service Delivery expert (Looking for Leads) Location: Antonio, TX (onsite) Duration: 12+ Months Visa : H1B & EAD'S Job Description: Looking for Leads primary or secondarily as a PM Lead ServiceNow HR Service Delivery projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology. Providing hands-on lead role and Project Management. Should be able to handle the work independently by working closel
Position: Sr. Salesforce Developer -Service Cloud Location: Remote work allowed Duration: Fulltime Job Description: Key words to search in resume: Apex, Visual force, LWC, Salesforce Service Cloud, Einstein Chatbots, SOQL Hands-on development experience with Salesforce Apex, Visualforce, Batch Apex, Scheduled Jobs, Queues & API/Web Services/Kafka integration. Hands-on experience with Einstein chatbots or Chat Bot platform/ Frameworks. Build and deploy Digital Agents. Ability to develop/automate
Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,
Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
