telephony analyst Jobs in baltimore, md

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Telephony Analyst

Maximus, Inc.

Maryland, USA

Full-time

Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with responsibilities that span operating systems, networking, security, and application support. This position is on-site five days a week and requires an active secret security clearanc

Telephony Analyst

Maximus

Maryland, USA

Full-time

General information Job Posting Title Telephony Analyst Date Wednesday, July 16, 2025 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with respo

Telephony Analyst

Maximus

Maryland, USA

Full-time

General information Job Posting Title Telephony Analyst Date Wednesday, July 16, 2025 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with responsibilities th

Telephony & Contact Center Engineer - AWS Connect

Mavensoft Technologies, LLC

Remote

Contract

Job Title: Telephony & Contact Center Engineer - AWS ConnectDuration: 4+ months (W2 contract)Location: Atlanta, GA (Hybrid or fully remote)Work Timing: Hybrid; up to 40 hours per week (must be available for occasional after-hours critical support)Key Skills: Amazon Connect, Calabrio One (WFM, QM, Analytics), Omnichannel Contact Center Platforms, VoIP/SIP, AWS Services (Lambda, CloudWatch, S3), API Integrations, IAM/SSO, CRM Integration, Telephony Troubleshooting, IVR & Call Routing.Job Overview