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CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 19 days ago | Updated 12 hours ago

Design Engineer (Mechanical / Mechatronics)

Learn Beyond Consulting LLC

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Milwaukee, Wisconsin, USA

Full-time

Design Engineer (Mechanical / Mechatronics) Location Milwaukee, WI Key words Must have Keyfobs background and preferably have worked with Tier 1 companies like Continental, Marquardt, Hella, Denso, HUF, APTIV, Valeo etc.These will need to be highlights in the resume and not simply in the summary. I need to see when and where they used this.concentrating on mechanical engineering conceptual design for complete Automotive Electro-Mechanical / Mechatronic productsAccess Product design experience
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Posted 20 days ago | Updated 5 hours ago

CCaaS Shift Lead

ProHire Solution

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Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Position Description: Manage the ticket queues for the Tier 1 and Tier 2 (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and tech
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Posted 19 days ago | Updated 15 days ago

IT Support Associate

Endava

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Pittsburgh, Pennsylvania, USA

Full-time

What You Will Do Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed. Proactivel
Posted 3 days ago | Updated 3 days ago

IT Support Associate

Endava

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Hanover, New Jersey, USA

Full-time

What You Will DoPerform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed. Proactively
Posted 3 days ago

Senior SOC Analyst/ Boston

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

Job Description We're looking for a Senior SOC Analyst for a hybrid full time position in Boston, MA. You will be responsible for continuous monitoring of OT and IT specific sensors, the SIEM platform and servers. You will support incident response activities and respond to cyber threats. You will be working closely with the Tier 1 analysts. Our client is a household name and highly respected in their industry. They have very strong values and a great culture to be apart of. They're looking for
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Posted 33 days ago | Updated 7 hours ago

Tier ll Technician

22nd Century Technologies, Inc.

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Dallas, Texas, USA

Full-time

Job Title: Tier ll Technician Location : Dallas, TX Duration: 3 to 5 years Pay Rate: $50k per annum Shift Timing (Day/ Evening/ Night): Day Role & Responsibilities: Follow defined Incident Management Workflow and process (i.e. creation, update, escalation, resolve)Troubleshoot, prioritize, research and document user problems thoroughly and accurately in accordance with documented procedures to include appropriate escalation handoff; keeping of individual ticket assignments and ensure that custo
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Posted 5 days ago

Cloud Solutions/DevOps Engineer

The Select Group

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Greenwood Village, Colorado, USA

Full-time

Cloud Solutions/DevOps Engineer- Greenwood Village, CO We are seeking a skilled Cloud Solutions Engineer to support the deployment, management, and automation of AWS environments. The ideal candidate will have a strong background in AWS infrastructure, Python and Terraform automation, and experience in site reliability engineering (SRE). This role involves managing customer tickets, improving system reliability, and optimizing cloud costs. Must Have Skills: 3+ years of professional systems engi
Posted 19 days ago | Updated 7 hours ago

Audio Visual Event Technician

Russell, Tobin & Associates

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San Francisco, California, USA

Full-time, Contract

Russell Tobin & Associates is currently seeking an experienced Audio Visual Event Tech to support our client, a leading artificial intelligence company at their San Francisco location. Apply now for immediate consideration! Contract: W2, Contract RoleLocation: Onsite - San Francisco, CAPay Rate: 45-55/HR W2 (Depending on Experience) Job Description:Our client, is looking for a skilled AV Event Technician to support high-profile internal and external events at their San Francisco headquarters. Th
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Posted 12 days ago | Updated moments ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Plymouth, Wisconsin, USA

Full-time

Overview: TEKsystems is hiring for an entry-level IT Support Specialist. This position focuses on Tier 1 support and hardware deployments internally, with responsiblities including assisting users with technical issues and supporting the PC build process. This is a great opportunity for someone with an educational background in IT that is looking to gain hands-on experience in corporate IT. Key Responsibilities: Provide phone, email, and remote support for internal users.Troubleshoot common iss
Posted 7 hours ago

Electrical Apprentice - Get Volts

Prairie Band, LLC

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New Mexico, USA

Full-time

Description: Get Volts is working on winning a contract in McKinley, NM soon! We are seeking out Electrical Apprentices in this local area to work for us full time! The Electrical Apprentice assists skilled electricians in various tasks related to the installation, maintenance, and repair of electrical systems in commercial, and industrial setting, The incumbent will be responsible for ensuring that all work is conducted in compliance with relevant regulations and standards, and will be require
Posted 53 days ago | Updated 8 hours ago

Systems Engineer - TS/SCI with Polygraph

General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Information Technology Project Management, IT Troubleshooting, Monitoring Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Syst
Posted 3 hours ago

Systems Administrator 2

Realm One

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Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: We are looking for a System Administrator 2 to provide support for implementation, troubleshooting and maintenance of Inf
Posted 20 days ago | Updated 10 hours ago

IT Support Specialist - Information Systems Technician I - Technical Services

Illinois Secretary of State

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Springfield, Illinois, USA

Full-time

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I Division: Technical Services Union: IFT Location: 2701 S. Dirksen Pkwy, Springfield, IL - Sangamon County Salary: $4,865.00 monthly, commensurate with experience Overview: Performs complicated technical functions and administrative work installing, evaluating and maintaining physical configuration of hardware and software, for large-scale networks. Duties and Responsibilities: May participa
Posted 60+ days ago | Updated 7 hours ago

Trading Application Support Specialist

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

We're helping a company that builds powerful software that helps professional investors trade stocks, options, and futures quickly and efficiently. What makes them different is their efficient platform that helps firms make smarter decisions. They're looking for a skilled Senior Client Support Analyst to support institutional clients on a high-performance trading platform. This full-time role involves providing Tier 1 and 2 support across trading systems, resolving order and connectivity issues,
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Posted 26 days ago | Updated 7 hours ago

Systems Engineer - TS/SCI with Polygraph

General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Information Technology Project Management, IT Troubleshooting, Monitoring Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Syste
Posted 4 hours ago

Call Center Agent - Remote

VIVA USA INC

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Remote

Contract

Title: Call Center Agent - Remote Mandatory skills: call center, finance, banking, insurance, telecommunications, process improvement activities, math, addition, subtraction, multiplication, division, Answering incoming phone calls, Resolving Tier 1 level issues, Reviewing taxpayer accounts, Verifying, gathering, simultaneously updating key information, Educating taxpayers, online resources, current tax policies, tax compliance, payment arrangements, Meeting performance expectations, Microsoft
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Posted 1 day ago

Systems Engineer - TS/SCI with Polygraph

General Dynamics

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Information Technology Project Management, IT Troubleshooting, Monitoring Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Syste
Posted 8 days ago | Updated 10 hours ago

Quality Engineer

Jobot

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Morristown, Tennessee, USA

Full-time

Quality Engineer - Competitive Salary and Flexible Work Schedule This Jobot Job is hosted by: Sean Copeland Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $120,000 per year A bit about us: We are a global manufacturer and tier 1 automotive supplier Why join us? Do you want to work with a top manufacturing company? Meaningful and Impactful Work! Competitive Salary! Strong benefits package! Family first culture! Career Stability!
Posted 3 days ago | Updated 2 hours ago

Flexera Specialist - SAM

Cayuse Shared Services

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New Delhi, Delhi, India

Full-time

Overview Job Title: Flexera Specialist - Software Asset Management Location: Remote - India Type: Corp to Corp Start Date: ASAP About Cayuse Commercial Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced co
Posted 14 days ago | Updated 7 hours ago