tier 2 support analyst Jobs in boston, ma

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Desktop Support Analyst

Robert Half

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Boston, Massachusetts, USA

Contract

Description They need to image and deploy 160 laptops for this. Windows machines They use Intune to image and deploy, possibly USB sticks. They would prefer someone with Intune If you don't have Intune, let's ask what tools they have used to image machinesWhen else have you completed a similar project - i.e. deploying 100+ machinesNeed to hire a Desktop Support/Help Desk Technician to help with this project and an upcoming leave coverage Wants someone who can hit the ground running with imaging
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Posted 18 hours ago | Updated 6 hours ago

Tier II IT Support

Alexander Technology Group

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Needham, Massachusetts, USA

Full-time

The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton. This person will be responsible for providing Tier II support for their clients. The ideal candidate should have 3+ years of prior hands-on experience, top notch customer service skills, have experience providing white glove service, and handling escalations from the helpdesk. This is a permanent hire opportunity. Must have a car to travel to clients locally based in MA occasionally and will b
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Posted 8 days ago

Technical Support Analyst (Remote)

KBR

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Remote or Cambridge, Massachusetts, USA

Full-time

Title: Technical Support Analyst (Remote) Technical Support Analyst KBR, in support of the Volpe Center, is looking for a Technical Support Analyst that will be responsible for customer support, troubleshooting, systems analysis and support of technical team. Candidate will demonstrate experience in the analysis of user needs and understanding of functional and cross-functional requirements to meet user needs for the support of a major transportation safety system. Candidate must be able to
Posted 1 day ago | Updated 6 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 43 days ago | Updated 15 days ago

Executive Support Analyst

Mitchell Martin, Inc.

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Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 8 days ago

Application Support Analyst

Judge Group, Inc.

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Walpole, Massachusetts, USA

Full-time

Location: Walpole (CDP), MA Salary: $70,000.00 USD Annually - $80,000.00 USD Annually Description: Application Support Analyst - Direct Hire Location: Onsite in the Walpole, MA area with possibility of future hybrid work Interested candidates, please email your resume to . What You'll Do Join our team to serve as the go-to tech liaison for business requirements and technology improvements. Key responsibilities include: SQL reporting & creating scheduled reports.Disaster recovery planning
Posted 60+ days ago | Updated 6 hours ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 34 days ago | Updated 1 hour ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 18 days ago

Level 2 Application Support

Pitisci & Associates

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Remote

Contract

Microsoft Windows desktop OS experience a must Basic SQL query writing required Working understanding of ITIL processes Excellent customer service skills Able to work effectively with little to no supervision Position Responsibilities Triage of single user issues to gather data, replicate the experience and document findings for further troubleshootingTroubleshoots and provides solutions for technical questions and issues or routes to appropriate escalation groupMaintains an understanding of the
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Posted 3 hours ago

Production Support Analyst

CyberOne LLC

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Remote

Contract

Production Support Analyst - Senior (Remote): 5+Months Contract 100% Remote Required Clearance: Public Trust *PLEASE NOTE: Resources will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM. Selected resources will be trained for 4 consecutive weeks during daytime, 8AM-4:30PM. Remote/Off-Site workers preferred. * Key Responsibilities: The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all st
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Posted 1 day ago

Application Support Analyst

Kforce Technology Staffing

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Remote or Houston, Texas, USA

Contract, Third Party

RESPONSIBILITIES: Kforce's client in Houston, TX is searching for an Application Support Analyst. Key Tasks: * Provide application support and monitor incident tickets * Triage issues with users and coordinate with core support developers for resolution * As an Application Support Analyst, you will manage open tickets with vendors, handle security initiatives, and manage change requests * Lead scrum calls and contribute to minor incident enhancements, patching, and core support tasks * Utilize
Posted 1 hour ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 13 days ago

Application Developer / Production Support Analyst-AWS

Info Dinamica Inc

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Remote

Contract, Third Party

Location: 100% Remote Job Summary: This mid-level position works independently to develop, implement, and maintain complex technology solutions in support of the Nova Well data platform. Review business requirement documents (BRD), user stories and translate into technical specifications.Work from technical specifications to independently develop, modify, and maintain software products Including data ingestion and extract jobs.Analyze and troubleshoot problems and make recommendations for remedi
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Posted 2 days ago

Desktop Support Specialist

Emerson College

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Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! The Desktop Support Specialist plays a vital role in the daily operation of the IT Help Desk and the technology support of Emerson College students, staff, and faculty. This role is responsible for primary Tier 2 computer support by completing assigned trouble tickets across campus, and will interact with customers and stakeholders daily. Additionally, this role will require you to provide necessary support to our Help Desk student employees. T
Posted 60+ days ago | Updated 6 hours ago

Junior IT Service Technician

GovCIO

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Boston, Massachusetts, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operat
Posted 21 days ago | Updated 6 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 14 days ago | Updated 4 hours ago

Air Force Cloud1 Service Desk

SAIC

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Hanscom Air Force Base, Massachusetts, USA

Full-time

Job ID: 2405929 Location: HANSCOM AFB, MA, US Date Posted: 2024-04-25 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 an
Posted 5 days ago | Updated 7 hours ago

Infrastructure Support Analyst

NR Consulting LLC

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Remote

Contract

Title: Infrastructure Support Analyst Location: Remote, but may need occasional travel to different sites across US and Canada Type: Contract Duration: Long Term Description: 10+ years of experience working in IT Infrastructure.Should have extensive experience in troubleshooting issues and provide effective solution during server and OS upgrades/deployment.Experience of leading the server/OS upgrades as a SMEGood knowledge of IBM Power machine (specially Power 10 servers), Viper serversPast expe
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Posted 8 days ago