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End User Support Lead

Robert Half

Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with

Mobile Device Management Administrator (MDM) / Technical End User Support

Indotronix International Corp

Tampa, Florida, USA

Contract

Mobile Device Management Administrator (MDM) / Technical End User Support. Must have MDM experience using Intune and or AirWatch. Advanced experience and technical knowledge of the following required: o Enabling, administering and supporting Microsoft 365 and Azure services including, Intune, Exchange Online, Teams, Office, Outlook, OneDrive and SharePoint o Troubleshooting problems to locate the root cause and appropriate fixes o Installing, troubleshooting and maintaining computer hardware and