voice of the customer Jobs

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Voice Biometrics Engineer (NO C2C, NO H1)

Hicks Professional Group

•

Remote

Contract

We are seeking a skilled Voice Biometrics Engineer to join our team. This role involves designing, implementing, and maintaining voice biometric solutions for secure customer authentication. The ideal candidate will have a strong understanding of voice biometrics technology, experience with biometric systems, and excellent problem-solving skills. Responsibilities include enrolling customers, managing voiceprint databases, and verifying user identities using voice biometrics. Key Responsibilities
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Posted 22 days ago

Voice Engineer

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Voice Engineer. This is a 24+months contract opportunity with long-term potential and is located in Georgia, California, Washington, Colorado, Oregon(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77547 Pay Range: $75 - $80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Tech
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Posted 4 days ago

Voice Technician L2

CBTS

•

Lynn, Massachusetts, USA

Full-time

Job Title: L2 Voice Technician Location: Onsite Lynn, MA Schedule: Monday to Friday, 8:00 AM 5:00 PM Position Overview: We are seeking a skilled and proactive Level 2 Phone Technician to support day-to-day voice and network infrastructure operations at our Lynn, MA campus. This onsite role is essential in ensuring reliable communications systems and cabling infrastructure across the facility. The ideal candidate will have hands-on experience with analog and VoIP phone systems, structured cabling
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Posted 18 days ago | Updated 17 days ago

Tech Product Manager (AI Scripting Engineer) - U.S. Citizen - This role sits within Optum Serves Technology Product Organization

Widescope Consulting and Contracting Services

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Remote

Full-time

Job Title: Tech Product Manager Location: Headquarters / Telecommute Classification (HR only): Exempt Non-Exempt Reports To (Title): COO Widescope Consulting and Contracting Widescope Consulting and Contracting is proud to serve our nation's military and Veterans. We support federal agencies in advancing the United States health care system and technology capacities to improve the overall health and well-being of those who serve or have served our country. JOB SUMMARY The Technology Product Ma
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Posted 16 days ago | Updated 16 days ago

Network Voice Lead - Tier III Support Services--Plano, TX (5 days onsite with Rotational Shifts)

Sage IT Inc

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Texas, USA

Third Party, Contract

Job Title: Network Voice Lead - Tier Support Services Location: Plano, TX 5 days onsite with Rotational Shifts Type : Contract Job Description: Responsibilities: Expert level hands-on experience with enterprise voice network infrastructure, including Cisco Unified Communication platforms, Call Manager, Unity, and Contact Center solutions. Expert knowledge in voice protocols such as SIP, H.323, SCCP, MGoogle Cloud Platform, and troubleshooting related issues. Hands-on experience with voice
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Posted 12 days ago | Updated 1 day ago

Voice/VOIP Technician

Software People, Inc.

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Albany, New York, USA

Third Party, Contract

Responsibilities This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY." The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within t
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Posted 60+ days ago | Updated 2 days ago

Program Manager - PMO

Horizontal Talent

•

US

Contract

Join our dynamic team as a Program Manager where you'll blend analytical prowess with project management expertise to drive strategic initiatives and reporting excellence. Position Summary: We are seeking a dynamic Program Manager to join our PMO team with dual focus on operational reporting excellence and project execution. This role combines analytical expertise for business reporting with hands-on project management capabilities to drive strategic initiatives. Key Responsibilities: Drive fo
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Posted 3 days ago | Updated 1 day ago

Voice Engineer

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

TEKsystems has a client that is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment. On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional facility projects. These two consultants will travel from time to time to any of the facilities (Metro Detroit, Grand Rapids + Southwest - St. John's area), so you must be comfortable
Posted 3 days ago | Updated moments ago

Systems Engineer

Robert Half

•

Framingham, Massachusetts, USA

Full-time

Description Exciting role at a growing manufacturing company. Work with industry experts in a dynamic environment. As a Senior Systems Engineer, using emotional intelligence, empathy, and voice of customer, apply your expertise to design, implement, and support IT solutions to power our business. Requirements Active Directory, Microsoft Windows Server, Azure Active Directory, Citrix Technologies, Microsoft Exchange Technology Doesn't Change the World, People Do. Robert Half is the world's first
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Posted 12 hours ago | Updated moments ago

Product Manager

GDH

•

Oklahoma City, Oklahoma, USA

Full-time

JOB DESCRIPTION: Our client is seeking a user-centric Digital Banking Product Manager to lead the development and enhancement of digital banking experiences on both web and mobile platforms. This role is critical to shaping how customers interact with their money from account opening and money movement to budgeting and financial wellness. DUTIES AND RESPONSIBILITIES:Define and execute the product roadmap for consumer digital banking experiences.Lead the ideation, development, and launch of new
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Posted 5 days ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 1 day ago | Updated moments ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 1 day ago | Updated moments ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 8 days ago | Updated 11 hours ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 8 days ago | Updated 11 hours ago

Senior Product Manager

Vaco by Highspring

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Tempe, Arizona, USA

Contract

Senior Product Manager Internal Security & Infrastructure | Fintech Industry Were helping our client hire a Senior Product Manager to help drive a product-centric approach across the internal security and infrastructure environment of a growing, mission-driven fintech organization. In this leadership role, youll shape scalable, user-friendly internal platforms that empower cross-functional teams, reduce risk, and support long-term business growth. This is a high-impact, highly collaborative p
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Posted 47 days ago | Updated 26 days ago

IT Director, Commercial

Thermo Fisher Scientific

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Chapel Hill, North Carolina, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description We are looking for a hard-working and experienced IT Director, Commercial to join our impactful team at Thermo Fisher Scientific Inc. This outstanding opportunity allows you to own and run all group-level commercial, finance, and customer-facing IT applications, ensuring we deliver world-class solutions. You will play a crucial role in aligning our digital strategy with our customers' needs, driving innovation, a
Posted 1 day ago | Updated 3 hours ago

Account Manager

LanceSoft Inc.

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Remote

Contract

Title: Account Manager Location: Boise, ID 83706 Duration: 5 months What you will be doing The Account Manager is responsible for delivering best-in-class client experience when working with the client.The Account Manager will strive to deliver fantastic customer service to drive client satisfaction and renewals.Acting as the primary day-to-day contact for client, the Account Manager will work to deliver strategic, data-driven upsell opportunities to clients while also ensuring seamless executi
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Posted 8 days ago

Service Desk Technician

IDR Inc.

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Nashville, Tennessee, USA

Full-time

IDR is seeking a dedicated and tech-savvy Overnight Service Desk Technician to join one of our top clients in Downtown. This role is perfect for someone who thrives in a fast-paced environment, has a blend of customer service and technical skills, and is open to working night shifts. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the Service Desk Technician: - Provide and fac
Posted 4 days ago | Updated 2 hours ago

Product Owner/ Senior Business Analyst Provider Healthcare

Avance Consulting

•

Hartford, Connecticut, USA

Full-time

Product Owner/ Senior Business Analyst Provider Healthcare Hartford, Connecticut Fulltime Key Responsibilities: Own the product vision, roadmap, and backlog for solutions targeted at healthcare providers (e.g., EMR/EHR systems, clinical workflow tools, care coordination, provider credentialing, etc.) Gather and define business requirements in collaboration with clinical stakeholders, SMEs, and end users. Translate complex healthcare requirements into user stories with clear acceptance criteria.
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Posted 5 days ago | Updated 2 days ago

Job as SmartCOMM Product Owner/Business Analyst in Wayne, NJ

Sysmind, LLC

•

Wayne, New Jersey, USA

Full-time, Third Party, Contract

Role: SmartCOMM Product Owner/Business Analyst Location: Wayne, NJ Key Responsibilities: Own and drive the product vision and roadmap for Smart Communications / Document management capabilities. Define and prioritize features, user stories, and product backlog items (PBIs) to align with business goals and regulatory requirements. Collaborate with cross-functional teams including business stakeholders, architects, and developers to ensure end-to-end understanding of the document lifecycle (e.g.,
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Posted 10 days ago | Updated 7 hours ago