Hybrid in San Antonio, Texas
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Shift: Midnight Shift 12:00 AM to 8:45 AM Hybrid: 2 Days onsite in San Antonio, TX JOB SUMMARY The Help Desk Analyst is responsible for providing first level problem resolution and support to the user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. ESSENTIAL FUNCTIONS Provides first level support and follow-up, through the Help Desk, to the user community regarding
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Depends on Experience







