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Phoenix, Arizona

•

3d ago

Job Description We are looking for experienced Genesys Cloud CX Developers for one of our banking clients. The ideal candidates should have strong hands-on expertise in Genesys Cloud CX development, integrations, and AI-driven contact center solutions. This is a fully onsite role based in Phoenix, Arizona. Required Skills Strong hands-on experience with Genesys Cloud CX Expertise in: Routing Email integrations Web Surveys Sentiment Analysis Genesys APIs Proficiency in Python Experience with

Contract, Third Party

Depends on Experience

Genesys admin

Phoenix, Arizona

•

2d ago

Genesys admin Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch locations to be migrated to Genesys & looking for folks who have experience with collaborating with business, demos, user administration, hard phone administration & configuration, quality testing, user acceptance testing facilitation, release & deployment, and post release hyper care. "Hands-on administration

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Contract, Third Party

60 - 65

Genesys Cloud Developer

Remote

•

6d ago

Job Title: Genesys Cloud DeveloperLocation: Remote (US)Experience: 5+ Years Job SummaryWe are seeking an experienced Genesys Cloud Developer to support enhancements, integrations, operational support, and break-fix activities within an enterprise contact center environment. The ideal candidate will have strong hands-on expertise in Genesys Cloud CX, Architect flows, bot development, REST API integrations, and troubleshooting complex routing and platform issues. Key ResponsibilitiesDesign, config

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Contract

50 - 55

Genesys Cloud Contact Center Tier III Engineer

Remote

•

5d ago

Role Summary This remote position requires an experienced Genesys Cloud Contact Center Tier Engineer responsible for the design, implementation, integration, and operational support of cloud-based contact center platforms built on Genesys Cloud (CX). The role serves as a technical subject matter expert, partnering with business and IT stakeholders to deliver scalable, secure, and reliable solutions that enhance contact center capabilities. The engineer will ensure the platforms performance opti

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Third Party, Contract

Depends on Experience

Hiring - Audiocare Solution Design & Configuration SME for Genesys Cloud Contact - Remote

Remote

•

Today

Hi Greetings from BizTech Fusion! We are seeking for a Audiocare Solution Design & Configuration SME for Genesys Cloud Contact Center. This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-

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Contract

$50 - $65

Genesys Agentic AI SME

Remote

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Today

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

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Contract

Up to $65

Genesys Contact Center Cloud certified Tier III/ W2

Remote

•

5d ago

ResponsibilitiesLead solution architecture and technical design for Genesys Cloud featuresConfigure and optimize Genesys Cloud componentsDesign, build, and maintain integrations using Genesys Cloud APIsImplement SSO and identity integrationsSupport Workforce Engagement Management capabilitiesDevelop and maintain operational runbooksDrive platform reliability and performanceCollaborate with application teams on CRM and case management integrationsEnable reporting and analyticsProvide technical le

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Contract

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect - REMOTE

Remote

•

4d ago

HI, Hope your doing well We have got you a Remote opportunity for Call Center Systems Analyst Genesys Cloud & Amazon Connect . Here is the job description have a look and let me know if your interested on this role. JOB DESCRIPTION Job Title: Call Center Systems Analyst Genesys Cloud & Amazon Connect Location - REMOTE Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital

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Contract

Depends on Experience

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

•

5d ago

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

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Contract, Third Party

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

•

4d ago

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

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Contract

Genesys Cloud Engineer | W2 Only

Remote

•

Yesterday

Job Role : SME for Genesys Cloud Contact Center Location : 100% Remote Hourly Rate : $70/hr on my W2 with benefits Job Description: Audiocare Solution Design and Configuration SME for Genesys Cloud Contact CenterPosition Summary: This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX).Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders

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Contract

Up to $70

Genesys Admin

Phoenix, Arizona

•

2d ago

Role: Genesys admin Location: ONSITE- Phoenix AZ Duration: 6 months Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch locations to be migrated to Genesys & looking for folks who have experience with collaborating with business, demos, user administration, hard phone administration & configuration, quality testing, user acceptance testing facilitation, release & deployment,

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Contract, Third Party

Depends on Experience

Call Center Systems Analyst

Remote or Norfolk, Virginia

•

2d ago

Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 5-8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experien

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Full-time, Part-time, Contract, Third Party

USD 60-60

CX Outbound Solution Engineer

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and cus

Full-time

Solution Architect (Twilio Platform)

Remote

•

2d ago

Senior Solution Architect Location: USA, Remote Duration: 12 months Key Skills: Twilio Platform Expertise, .NET (C# / ASP.NET Core), AWS, Healthcare Domain We are seeking a Principal Voice Platform Engineerto serve as our primary subject matter expert (SME) for Twilio-based telephony architecture on enterprise healthcare communication programs. This is a senior individual-contributor and technical leadership role you will not just build systems, you willdefine the architecturethat all migration

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Contract, Third Party

Senior IP Telephony Engineer (Remote)

Remote or Austin, Texas

•

Today

Who We Are Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full

Full-time

USD 130,450.00 - 142,375.00 per year

Professional Services Engineer

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in

Full-time

Senior System Analyst

Remote

•

Today

Description & Requirements Maximus is currently seeking a Senior System Analyst. The Senior Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role serves as a primary liaison between business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumben

Full-time

USD 85,400.00 per year

Lead Specialist Solution Engineer - Field Service - Health & Life Sciences

Remote or Chicago, Illinois

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about betterin

Full-time

USD 134,750.00 - 180,250.00 per year

Platform Administrator (Salesforce Service Cloud & CCaaS)

Remote

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Today

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

Full-time

USD 75,200.00 - 91,900.00 per year

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