Job#: 3034376 Job Description: Digital Technical Product Manager Location: Plano, Texas (Onsite) Employment Type: Contract Role Overview This position supports two primary functions within the member onboarding experience. The first role focuses on the Contact Center Member Onboarding UX, involving user journey mapping to understand representative experiences, designing seamless call flows, and integrating tools for user-friendliness. The second role centers on Onboarding Communications, deve