Help Desk Analyst II Jobs in Boston, MA

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Help Desk Analyst

Robert Half

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support

HELPDESK ANALYST

TribolaTech Inc.

Boston, Massachusetts, USA

Full-time

The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. This position assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstati

Help Desk Analyst

Robert Half

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for

Supply Chain Systems Analyst II

Johnson & Johnson

Danvers, Massachusetts, USA

Full-time

Description Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed's "Patients First!" culture drives our skilled workforce and strong relationships with clinicians. Our innovative product portfolio and robust pipeline provide us the incredible opportunity to bring lifesaving technology to more patients around the world than ever before. Founded in 1981, Ab

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es

Helpdesk Technician II

Stefanini

Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

BI Reporting Analyst II

Kforce Technology Staffing

Remote or San Diego, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a BI Reporting Analyst II in San Diego, CA. Duties: * BI Reporting Analyst performs business analysis using various techniques (e.g., statistical analysis, explanatory and predictive modeling, data mining) * Determines best practices and develops actionable insights and recommendations for the current business operations * Works directly with the internal stakeholders to identify analytical requirements * As a BI Reporting Analyst, you may h

Cyber Security Analyst II

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r

Remote Financial Analyst II

BAE Systems

Remote or Phoenix, Arizona, USA

Full-time

Job Description BAE Systems is seeking a Financial Analyst II to join the Estimating & Pricing department. In this role, the individual will be responsible for supporting the development of the proposal cost and pricing data for spares programs in accordance with the Request for Proposal (RFP) / Statement of Work (SOW). The Analyst will directly participate in the development, coordination, and submission of the standard cost and pricing packages that utilize consistent estimating and pricing p

Systems Analyst II (Timekeeping & Payroll)

Kinetix

Remote

Full-time

We are searching for a Systems Analyst /Timekeeping & Payroll -- someone who works well in a fast-paced setting. In this position, you will manage and administer Kronos Workforce System including integrations, configuration, testing, debugging, and identifying system enhancements. This role will collaborate with IT and customers to identify current operation procedures and to clarify program objectives as well as troubleshoot issues and offer solutions to optimize their use of Kronos. Additional

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Information Security Analyst II

Precision System Design Inc.

Remote or Cleveland, Ohio, USA

Contract

Our direct, F100 client is looking for an Information Security Analyst to join their organization in a long-term contract position. This role is open to remote candidates within the US (position will generally follow EST hours)! In this role, you will assist with administering, supporting, and reporting on information security systems and supporting the development of security controls to protect information from unauthorized modification or loss. Primarily, this will include assisting in Info

Incident Response Analyst II

The DigiTrust Group

Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

IT Site Engineer (Lab)

Oxford Global Resources

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an

eLicensing Customer Support

Kforce Technology Staffing

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

Desktop Support

TEKsystems c/o Allegis Group

Quincy, Massachusetts, USA

Full-time

Description: End-User Support Technicians needed for short-term project to assist with setting up desktop PCs and handle any on-prem troubleshooting issues. Opportunity to works hands on and build your IT skills. Responsibilities: Troubleshooting and providing technical support for a diverse range of products, including: Windows Operating Systems, Citrix Software, Microsoft 365 products, Dell, HP, and Lenovo hardware, Global Protect VPN Service Experienced in Image builds for Lenovo, HP, and Del