Help Desk Manager Jobs in Massachusetts

Refine Results
1 - 20 of 24 Jobs

Help Desk Technician

HonorVet Technologies

•

Springfield, Massachusetts, USA

Contract

Job Title: Helpdesk Technician Location: Springfield, MA Duration: 6+ Months Note: Onsite Springfield required. (hours are between 7-7pm Mon-Friday with 8 hour shifts, 40 hours weekly). Job Responsibilities: Interprets, evaluates and resolves, if possible, telephone inquiries pertaining to the functional operation of all installed application, hardware and software products supported by IT The primary goal is to provide high quality, accurate and time-sensitive service to our customers in a high
Easy Apply
Posted 14 hours ago

Help Desk Specialist 2

TalentBurst

•

Springfield, Massachusetts, USA

Full-time

Help Desk Specialist 2 Springfield, MA 01111 12+ Months Onsite Job Description: The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level. The Specialist guides, assists, coordinates and follows-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. They analyze simple to moderately complex inquiries and determine appropriate technical area or vendor to resolve pr
Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

•

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support
Easy Apply
Posted 1 day ago | Updated 5 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Quincy, Massachusetts, USA

Full-time

Description: End-User Support Technicians needed for short-term project to assist with setting up desktop PCs and handle any on-prem troubleshooting issues. Opportunity to works hands on and build your IT skills. Responsibilities: Troubleshooting and providing technical support for a diverse range of products, including: Windows Operating Systems, Citrix Software, Microsoft 365 products, Dell, HP, and Lenovo hardware, Global Protect VPN Service Experienced in Image builds for Lenovo, HP, and Del
Posted 1 day ago | Updated 4 hours ago

eLicensing Customer Support

Kforce Technology Staffing

•

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 14 days ago | Updated 1 hour ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
Easy Apply
Posted 21 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for
Easy Apply
Posted 13 days ago | Updated 4 hours ago

IT Site Engineer (Lab)

Oxford Global Resources

•

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an
Easy Apply
Posted 23 days ago

Advanced Salesforce Administrator

Judge Group, Inc.

•

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l
Posted 15 days ago | Updated 5 hours ago

IT Coordinator

Judge Group, Inc.

•

Worcester, Massachusetts, USA

Full-time

Location: Worcester, MA Salary: Negotiable Description: This is a new position, reporting to the Office Administrator and Managing Partner and supported by our outside IT vendor. The IT Coordinator will be responsible for: The day-to-day operation of the firm's information technology resources. Conducting firm-wide training Software research and recommendations Overseeing the network security to ensure the appropriate policies and measures are in place Responding to compliance requests relat
Posted 60+ days ago | Updated 4 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 42 days ago | Updated 5 hours ago

PC Technician

Robert Half

•

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
Easy Apply
Posted 26 days ago | Updated 4 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
Easy Apply
Posted 60+ days ago | Updated 4 hours ago

System Admin- Must be local to MA and NH Only

V.L.S. Systems, Inc

•

Waltham, Massachusetts, USA

Contract

Sr. IT Manager Interview Will require in person interview, so only local candidates Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, and Lebanon, NH. The position's responsibilities include working with the IT team to provide general IT support to Repligen s growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and participating in ot
Easy Apply
Posted 14 hours ago | Updated 11 hours ago

Windows admin :: Marlboro, MA :: Onsite :: only Local

1 Point System

•

Marlborough, Massachusetts, USA

Contract

Windows admin Onsite Waltham, MA, Marlboro, MA, or Lebanon, NH Interview Will require in person interview, so only local candidates Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, and Lebanon, NH. The position's responsibilities include working with the IT team to provide general IT support to Repligen s growing worldwide employee base, taking a leading role in IT projects from conception through impl
Easy Apply
Posted 1 day ago

System Administrator

Cogliano IT Staffing LLC

•

Marlborough, Massachusetts, USA

Contract

Systems Administrator needed for a 2+ Month Contract onsite in Marlborough, MA! Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our site. The position's responsibilities include working with the IT team to provide general IT support to client's growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and participating in other IT-related initiatives
Easy Apply
Posted 1 day ago | Updated 1 day ago

System Administrator

Cogliano IT Staffing LLC

•

Waltham, Massachusetts, USA

Contract

Systems Administrator needed for a 2+ Month Contract onsite in Waltham, MA! Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our site. The position's responsibilities include working with the IT team to provide general IT support to client's growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and participating in other IT-related initiatives as a
Easy Apply
Posted 1 day ago | Updated 1 day ago

Windows Systems Administrator (Location: Onsite Waltham, MA, Marlboro, MA, or Lebanon, NH)

I softcorp

•

Waltham, Massachusetts, USA

Contract

Job Title: Windows Systems Administrator Location: Onsite Waltham, MA, Marlboro, MA, or Lebanon, NH Interview Will require in person interview, so only local candidates Description:Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, and Lebanon, NH. The position's responsibilities include working with the IT team to provide general IT support to Repligen s growing worldwide employee base, taking a leading
Easy Apply
Posted 1 day ago

IS Support Specialist

Tandym Tech

•

Boston, Massachusetts, USA

Contract

A services company in Massachusetts is looking to add a new IS Support Specialist to their growing team. The IS Support Specialist-Intermediate is responsible for providing remote and desk-side 1st and 2nd level support to end-users. The IS Support Specialist-Intermediate is also responsible for supporting PC hardware and software, servers, applications, PC imaging, new hire setups, AD account management, peripheral support and other duties assigned by the Sr. Manager, I&O Americas. ESSENTIAL DU
Easy Apply
Posted 6 days ago | Updated 1 hour ago

System Administrator

Cogliano IT Staffing LLC

•

Boston, Massachusetts, USA

Full-time

System Administrator needed for a Contract to Hire position working hybrid in Boston, MA! Position will be 2-3 days per week onsite. Our IT Support Specialist will play a crucial role in ensuring the smooth operation of the company's IT systems and services. Reporting directly to the Manager of IT Support Services, this position will be responsible for on-going support of company wide networks, systems, and IT assets. This role requires a solid understanding of Network/Systems administration, an
Easy Apply
Posted 14 days ago | Updated 1 day ago