Help Desk Manager Jobs in Minneapolis, MN

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Help Desk Level 2

Ledgent Technology

Lake Elmo, Minnesota, USA

Contract

Our client is seeking a Help Desk II professional to serve as second-level support for internal end users and customers requiring technical help and troubleshooting. This is a contract-to-hire position. There will be 2 weeks of training in Woodbury, then the role will be remote for 4-6 months before moving to hybrid (2-3 days per week) in Lake Elmo, MN. Target pay is $25/hr. Candidates must be local to the Minneapolis-St. Paul, MN metro area. Responsibilities: Manage escalated calls, emails, and

Help Desk Technician II

Loram

Medina, Minnesota, USA

Full-time

Job Title: Help Desk Technician II FLSA Status: Exempt Department: Information Technology Reports to: Helpdesk Manager GENERAL DESCRIPTION / PURPOSE: The Help Desk Technician II is responsible for providing support for employees' use of IT assets and to provide new technology to promote effective business. This position ensures that technology users can effectively do their job with the hardware and software given to them. ESSENTIAL JOB FUNCTIONS: Maintain all aspects of laptops, desktops and r

Help Desk Analyst

Robert Half

Chanhassen, Minnesota, USA

Contract

Description We are looking for a Help Desk Analyst to join our team. This role involves assisting field technicians, facilitating communication for the deployment team, and guaranteeing the effective completion of projects at the site. Tasks to be carried out: Aid in supporting new projects including budget preparation, identifying specific requirements, creating troubleshooting guides, and orienting new Support Desk staff members Precisely log incident tickets with pertinent descriptions, cla

Technology Support Specialist- Minneapolis, MN

Apex Systems

Minneapolis, Minnesota, USA

Full-time

Job#: 2031588 Job Description: Our great client in Troy, MI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software changes and the introduction of new and highly complex technologiesFull desktop support including; diagnosing desktop and suppor

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es

Business Process Specialist

BAMM

Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord

SharePoint Support Analyst

Genius Road, LLC

Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES

Cloud Infrastructure Engineer

TEKsystems c/o Allegis Group

Shakopee, Minnesota, USA

Full-time

Top Skills' Details Azure experience - at least 3 years. Strong Microsoft on-premise experience with AD/GPO, PowerShell scripting and automation, etc. DevOps experience to be able to work with their Development team setting up pipelines into Azure, setting up data sources for Azure Data Factory and code integrations, etc. Description: Cloud Infrastructure Conduct future planning and enhancement of existing Azure cloud environments, as well as implementation of new Azure Cloud environments, utili

Help Desk Technician

Infinity Technologies

Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

Project Manager - OCM

Ekman Associates, Inc.

Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us

System Administrator, Senior

Moffatt & Nichol

Remote

Full-time

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may inclu

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Azure administration

Advent Global Solutions, Inc.

Remote

Contract

Position Title: Technical System Administrator Location : Remote JOB SUMMARY The purpose of this position is to fulfill technical administration, architecture, analysis, and maintenance of servers and software development environments. Position Responsibilities: Administer and monitor web sites, services, scheduled tasks, and general health of MS Windows VM servers and other Azure functions and applications.Administer and monitor Azure DevOps environment focused on repo and branch/pull request m

IAM Service Delivery Manager

Kforce Technology Staffing

Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a IAM Service Delivery Manager in Spring, TX. Summary: The Service Manager role assures the smooth delivery of the IAM solutions. This role is responsible for assuring that tickets are addressed in a timely manner and that incoming requests are appropriate routed to the technical support team and SMEs. This role also tracks the normal operational details of the service, such as maintenance and support renewals, RFC creation, and metrics repo

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot

Salesforce Administrator (Remote) - ASA24-088230000

Compu-Vision Consulting, Inc.

Remote

Third Party, Contract

Position: Advanced Salesforce Administrator Location: Remote (Candidates Local to Boston, MA preferred) Overview: Under the supervision of the Senior Product Manager or designee, the Advanced Salesforce Administrator is responsible for overseeing the day-to-day management of the client's Salesforce environment. This role is also the primary technical resource for addressing items in the product backlog, from refining requests to building solutions and handling deployments. With over 200 interna

Helpdesk Support

Millennium Global Technologies

Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May