Help Desk Specialist Jobs in Massachusetts

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Help Desk Specialist 2

TalentBurst

Springfield, Massachusetts, USA

Full-time

Help Desk Specialist 2 Springfield, MA 01111 12+ Months Onsite Job Description: The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level. The Specialist guides, assists, coordinates and follows-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. They analyze simple to moderately complex inquiries and determine appropriate technical area or vendor to resolve pr

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

IS Support Specialist

Tandym Tech

Boston, Massachusetts, USA

Contract

A services company in Massachusetts is looking to add a new IS Support Specialist to their growing team. The IS Support Specialist-Intermediate is responsible for providing remote and desk-side 1st and 2nd level support to end-users. The IS Support Specialist-Intermediate is also responsible for supporting PC hardware and software, servers, applications, PC imaging, new hire setups, AD account management, peripheral support and other duties assigned by the Sr. Manager, I&O Americas. ESSENTIAL DU

Document Control Records Management - Specialist - Documentation (Mid Level)

Pyramid Consulting, Inc.

Shrewsbury, Massachusetts, USA

Contract

Immediate need for a talented Document Control Records Management - Specialist - Documentation (Mid Level). This is a 06+months contract opportunity with long-term potential and is located in Shrewsbury, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-27842 Pay Range: $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). K

ISSO Specialist - LLJP00001470

Softworld, Inc.

Lexington, Massachusetts, USA

Contract

Job Title: ISSO Specialist Job Location: Lexington MA 02420 Onsite Requirements: Information Assurance RMF Compliance Job Description: This position assists in the security configuration and management of collateral classified systems and networks in a variety of traditional and virtual environments including Linux, Unix, Sun, and Windows. Assists the Information System Security Manager (ISSM) in the development and maintenance of System Security Plans (SSP) and associated artifacts such as t

Field Specialist QA Operations.

Pyramid Consulting, Inc.

Devens, Massachusetts, USA

Contract

Immediate need for a talented Field Specialist QA Operations. This is a 12+ months Contract opportunity with long-term potential and is located in Devens, MA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-26403 Pay Range: $50 - $56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Perform QA on the floo

ECommerce Web Invoicing Specialist

Maxonic, Inc.

Wilmington, Massachusetts, USA

Contract

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for an ECommerce Web Invoicing Specialist Job Description: Job Title: ECommerce Web Invoicing Specialist Location: Wilmington, MA Duration: 6 Months Rate: $23.75 -$25/hr on W2 Job Description: ESSENTIAL DUTIES Provide support to global businesses on all web invoicing and web portal support. Execute the timely data entry of commercial invoices related web portal invoice submis

L2 Desktop Support Specialist

Pan Asia Resources Pte Ltd.

Danvers, Massachusetts, USA

Contract

Job Description JOB DUTIES: Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and r

Help Desk Technician

HonorVet Technologies

Springfield, Massachusetts, USA

Contract

Job Title: Helpdesk Technician Location: Springfield, MA Duration: 6+ Months Note: Onsite Springfield required. (hours are between 7-7pm Mon-Friday with 8 hour shifts, 40 hours weekly). Job Responsibilities: Interprets, evaluates and resolves, if possible, telephone inquiries pertaining to the functional operation of all installed application, hardware and software products supported by IT The primary goal is to provide high quality, accurate and time-sensitive service to our customers in a high

Help Desk Analyst

Robert Half

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support

IT Site Engineer (Lab)

Oxford Global Resources

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an

eLicensing Customer Support

Kforce Technology Staffing

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

Desktop Support

TEKsystems c/o Allegis Group

Quincy, Massachusetts, USA

Full-time

Description: End-User Support Technicians needed for short-term project to assist with setting up desktop PCs and handle any on-prem troubleshooting issues. Opportunity to works hands on and build your IT skills. Responsibilities: Troubleshooting and providing technical support for a diverse range of products, including: Windows Operating Systems, Citrix Software, Microsoft 365 products, Dell, HP, and Lenovo hardware, Global Protect VPN Service Experienced in Image builds for Lenovo, HP, and Del

Help Desk Analyst

Robert Half

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for

Advanced Salesforce Administrator

Judge Group, Inc.

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l

Mid-Level Help Desk Technician

Chenega MIOS

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your

IT Coordinator

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h

Veteran Career Reboot Program - General Interest (Locations Vary)

Wilbur Smith Associates

Boston, Massachusetts, USA

Full-time

Why CDM Smith? Check out this video and find out why our team loves to work here! Join Us! CDM Smith - where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Whe

IT Coordinator

Judge Group, Inc.

Worcester, Massachusetts, USA

Full-time

Location: Worcester, MA Salary: Negotiable Description: This is a new position, reporting to the Office Administrator and Managing Partner and supported by our outside IT vendor. The IT Coordinator will be responsible for: The day-to-day operation of the firm's information technology resources. Conducting firm-wide training Software research and recommendations Overseeing the network security to ensure the appropriate policies and measures are in place Responding to compliance requests relat