Help Desk Support Engineer Jobs in New York, NY

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Help Desk Engineer

LaSalle Network

Great Neck, New York, USA

Full-time

LaSalle Network is currently partnering with a client, a fast-paced Managed Service Provider for small to medium size businesses, that is looking for a new Help Desk Engineer to join their team long term. Help Desk Engineer Responsibilities: Support and Troubleshooting for Windows and Mac OS and Hardware Network and Server Monitoring Backup Software Administration Microsoft Active Directory Domain, File Server, DNS, Printer Server, RDS and SQL Administration Private and Hosted Email (Exchange, O

IT Support Lead / Systems Analyst / Help Desk Lead

Randstad Digital

Woodbridge Township, New Jersey, USA

Contract

job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to join our IT team in Central New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic financial services environment while also taking on some system administration tasks (Cloud and onPrem). Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for technology, le

Michael Page - IT Support Infrastructure Engineer

Michael Page International

New York, New York, USA

Contract

This role is responsible for the delivery of globally accessible and distributed infrastructure services. As part of the IT Team, the role contributes to the successful support and maintenance of IT services globally, in conjunction with external vendors and service providers. This role is hybrid in NYC and long term contract. No Visa Sponsorship available. Client Details Leading Financial Services located in New York, New York, looking for an IT Support Infrastructure Engineer. Description Pr

Help Desk Support

Robert Half

Garden City, New York, USA

Full-time

Description We are looking for a skilled Help Desk Support detail oriented to join our team in the insurance sector, based in Garden City, New York. The role involves providing technical support for our infrastructure, resolving hardware and software issues, managing print room operations, and keeping up-to-date with system information and changes. Responsibilities: Respond promptly to technical assistance requests from team members and management. Diagnose and resolve a variety of hardware and

Help Desk Support

Robert Half

Garden City, New York, USA

Full-time

Job DescriptionJob DescriptionWe are looking for a skilled Help Desk Support detail oriented to join our team in the insurance sector, based in Garden City, New York. The role involves providing technical support for our infrastructure, resolving hardware and software issues, managing print room operations, and keeping up-to-date with system information and changes. Responsibilities: Respond promptly to technical assistance requests from team members and management. Diagnose and resolve a varie

Help Desk Support Technician

New Millennium Consulting

New York, New York, USA

Contract

One of our clients in Manhattan, NY is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Location: Manhattan, NY Duration: Long-term Hourly: $25 - $30 per hour (W2) Scope: Looking for Level 1/2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingWork will be an onsite work Required Skills: At least 4-5 years of Level 1/2 Support experience with Windows Operating systemsHands-on experience

Onsite Helpdesk Engineer

Bit by Bit Inc

New York, New York, USA

Full-time

Job DescriptionJob DescriptionBit By Bit is looking for a talented and passionate Help Desk Engineer committed to providing top-notch customer service and technical support for our clients. We are searching for someone to take on a Dedicated Helpdesk Engineer position (Salary based on proficiencies). In this position, you would be on-site and dedicated to a specific client. In this role you would be part of a team dedicated to this account with the ability to escalate issues to our NYC based sta

Level 2 Helpdesk Engineer

Perimeterwatch

Queens, New York, USA

Full-time

Job DescriptionJob DescriptionOverview: We are seeking a highly skilled and experienced Level 2 Helpdesk Engineer to join our IT support team. The ideal candidate will be responsible for triaging escalation issues and possess extensive knowledge of firewalls, switches, servers, and backup systems. This role requires a proactive problem-solver who can efficiently diagnose and resolve complex technical issues, ensuring minimal downtime and maximum user satisfaction. Key Responsibilities: Serve as

IT Help Desk (Level 1 and 2 Support) Technician

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

The IT Help Desk Technician is responsible for recording the details of reported IT service issues and service requests, providing expert level, hardware and application support to end-user, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialists and providers. The position requires excellent customer service skills, strong technical troubleshooting abilities and problem-solving skills in desktop hardware and software, busin

Urgent Job - Trading Applications Support Engineer

SANS

New York, New York, USA

Contract, Third Party

Job Description: HYBRID -Onsite 2-3days a week Job Title: Mid-level EQD/COM Trading Applications Support Engineer Job Reports to: Head of Front Office Technology for Equity Derivatives Summary: This is a mid-level engineer Full-time position supporting an Equity Derivatives & Commodities Futures Trading desk. The candidate must have experience in Equity Derivatives and/or Commodities and is willing to provide support to traders. It would be a plus if the candidate has experience with the Murex

Level 1 Helpdesk Engineer

Perimeterwatch

Queens, New York, USA

Full-time

Job DescriptionJob DescriptionOverview: As a Level 1 Helpdesk Engineer at Perimeterwatch Technologies, you will be an integral part of our technical support team, providing frontline assistance to clients in resolving their IT issues. You will be responsible for diagnosing, troubleshooting, and resolving technical problems across a variety of platforms and technologies. This position offers an exciting opportunity to gain hands-on experience in a fast-paced Managed Security Service Provider (MSS

Internal Support Engineer

Atlas Technica

New York, New York, USA

Full-time

Title: Internal Support Engineer Reports to: Internal Support Manager Location/Type: New York, NY/Hybrid Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people wh

IT Support Engineer

SPARTA, Inc. dba Cobham Analytic Solutions

New York, New York, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented IT Support Engineer to join ou

Level 2/Level 3 MSP Help Desk Engineer

Ocean Computer Group

Matawan, New Jersey, USA

Full-time

Job DescriptionJob DescriptionOcean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. Level 2 support This is generally reserved for desktop, laptop, and other user device support but it may also share work with Level 3. Level 2 generally handles break/fix, configuration issues, troubleshooting and software installations, They handle escalated issues that Level 1 support is not equipped to handle. Level 2 will som

Client Support Engineer

Abacus Group LLC

New York, New York, USA

Full-time

Job DescriptionJob DescriptionJob Summary: As a Client Support Engineer, you will be the highest escalation point within the Service organization, providing deep and broad technical guidance and resolving complex issues for clients. With excellent technical and communication skills, you will collaborate effectively within the Service organization, while providing white glove service externally to clients. Responsibilities (including, but not limited to the following): Respond to escalated issues

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client