Help Desk Support Jobs in Massachusetts

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1 - 20 of 1,027 Jobs

Helpdesk Support: I (Junior)

Judge Group, Inc.

•

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $15.00 USD Hourly - $18.00 USD Hourly Description: Our client is currently seeking a Helpdesk Support: I (Junior) This job will have the following responsibilities: An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from employees and contractors related to IT issues encountered Qualifications & Requirements: 1-3 years of experience.Multi-tasking - Troubleshooting windows device issues.Time management Contact: This job and ma
Posted 1 day ago | Updated 3 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 27 days ago | Updated 3 hours ago

Help Desk / Desktop Support Technician

New Millennium Consulting

•

Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 39 days ago | Updated 7 days ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 3 hours ago

Desktop Support (Waltham, MA Complete onsite)

HCL Global Systems

•

Waltham, Massachusetts, USA

Contract

Job Title-Desktop Support Location - Waltham, MA Complete onsite Client-ust/Wolters Kluwer Mandatory Skill-Lead IT Support Service Desk Ed User computingcreative Support Analyst who will be working with one of the leading FinTech company in the US.The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively
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Posted 3 days ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 2 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for
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Posted 1 day ago | Updated 4 hours ago

Field Support Technician

TEKsystems c/o Allegis Group

•

Norwood, Massachusetts, USA

Full-time

THIS IS AN ON SITE ROLE IN NORWOOD MA, LONG TERM CONTRACT ROLE. Top Skills' Details 1) Desktop Support - 5+ years experience 2) Windows Troubleshooting - 5+ years experience 3) Customer Service Skills 4) Enterprise support experience Nice to Haves - 1) Executive support 2) AV/Conference room set up Description: In this role, the Information Specialist delivers a high level of proactive and operational support for a diverse technical environment at their headquarters. High level of knowledge in
Posted 2 days ago | Updated 3 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Norwood, Massachusetts, USA

Full-time

Description: High level of knowledge in supporting a Windows based client computing environment Ability to install and configure tablet, laptop, desktop and server computers, printers, and other peripherals. Robust hardware troubleshooting skills and significant user support experience in enterprise-wide organizations using automated deployment tools The person in this position is constantly in direct contact with a large number of users across all levels of the organization. The incumbent must
Posted 2 days ago | Updated 3 hours ago

PC Technician

Robert Half

•

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
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Posted 14 days ago | Updated 3 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 37 days ago | Updated 7 hours ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
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Posted 9 days ago | Updated 4 hours ago

Desktop Analyst

Complete Staffing Solutions

•

Boston, Massachusetts, USA

Full-time

The Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for the day-to-day desktop systems deployment, maintenance and support. In addition, Analysts will handle assigned project work, research issues, moves and replacement equipment requests. This position works closely with the Helpdesk and other Information Technology groups to ensure timely and reliable service. Work schedule will be 10:00 am - 6:00 pm. 5 day onsite attendance is require
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Posted 2 days ago | Updated 1 day ago

IT Coordinator

Judge Group, Inc.

•

Worcester, Massachusetts, USA

Full-time

Location: Worcester, MA Salary: Negotiable Description: This is a new position, reporting to the Office Administrator and Managing Partner and supported by our outside IT vendor. The IT Coordinator will be responsible for: The day-to-day operation of the firm's information technology resources. Conducting firm-wide training Software research and recommendations Overseeing the network security to ensure the appropriate policies and measures are in place Responding to compliance requests relat
Posted 56 days ago | Updated 3 hours ago

IT Site Engineer (Lab)

Oxford Global Resources

•

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an
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Posted 11 days ago

Project Coordinator - PC24-07228

Compu-Vision Consulting, Inc.

•

Boston, Massachusetts, USA

Contract, Third Party

Position: Project Coordinator Duration: 6 months Location: Boston, MA POSITION OVERVIEW: The Project Coordinator (PC) supports the administrative needs for the Department, the associated bureaus and direct reports. The PC must be able to communicate clearly and concisely with diverse audiences, in both oral and written contexts, and should be comfortable giving and receiving feedback to the department, IT Program Leads, and other support contributors from other organizations. In addition, the P
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Posted 3 days ago | Updated 9 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 30 days ago | Updated 4 hours ago

Advanced Salesforce Administrator

Judge Group, Inc.

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Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l
Posted 3 days ago | Updated 4 hours ago

IT Security Specialist

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Cybersecurity team is growing, this is becoming a focus area for JSI They have 4 members on the team now, most sitting in DC. This role can be in their Boston or DC (technically Northern Virginia)office They will be hiring a CISO as well - it's a growing department Day to day includes: Incident monitoring, SIEM monitoring, SIEM tools, escalating security issues, supporting identity access/IAM issues, vulnerability scans, monitoring the queue for issues Security tools they use: Ne
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Posted 23 days ago | Updated 3 hours ago

Sr. Desktop Support Tech (Short Contract)

Cogliano IT Staffing LLC

•

Lexington, Massachusetts, USA

Contract

Desktop Support Technician Short Term Contract in Lexington, MA Our client is looking for a Desktop Support Technician to: Working in Windows to join computers to the domain.Updating patchesMust have good windows skills and knowledge of Active DirectoryThis will be a 7 day contract Monday Sunday.
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Posted 1 day ago