Help Desk Jobs in Detroit, MI

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Help Desk Analyst II

Robert Half

•

Troy, Michigan, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Troy, Michigan. This role is within the telecom industry and is focused on providing technical assistance and training to system users. The successful candidate will be responsible for installing, modifying, and making minor repairs to personal computer hardware and software systems as well as troubleshooting problems with desktop equipment and printers. Responsibilities: Provide helpdesk
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Posted 20 hours ago | Updated 8 hours ago

Help Desk

Apexon

•

Remote

Full-time

Help Desk- Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. **MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign incid
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Posted moments ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 6 days ago

Helpdesk Technician II

Stefanini

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Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 7 days ago | Updated moments ago

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

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Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es
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Posted 23 hours ago | Updated 22 hours ago

Helpdesk Support

Millennium Global Technologies

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Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May
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Posted 7 days ago | Updated 7 days ago

Help Desk Technician

Infinity Technologies

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Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of
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Posted 2 days ago

Salesforce Help Desk Functional & Technical Representative

Universal Consulting Partner

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Remote

Part-time

Overview: We are seeking a highly capable Service Desk Technician to join our team as a Help Desk Functional & Technical Representative. This role is crucial as the first point of contact for users requiring assistance, providing dedicated Tier 1 support primarily via Jira tickets and emails. The ideal candidate will have a strong background in technical support, a deep understanding of Salesforce and Salesforce Marketing Cloud, and experience in managing Jira service desk environments.Key Respo
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Posted moments ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
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Posted 14 days ago | Updated moments ago

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

•

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli
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Posted 15 days ago | Updated moments ago

Senior Technician, IT Site Services

Maximus, Inc.

•

Riverview, Michigan, USA

Full-time

Description & Requirements The Senior Technician, IT Site Services position is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support. This is an onsite position located in Tampa, FL. Essential Duties and Responsibilities: - Work on a variety of projects requiring considerable judgement and initiative. - Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities. - Resolve more complex technical issues
Posted 1 day ago | Updated 4 hours ago

It Support Analyst

TEKsystems c/o Allegis Group

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Farmington Hills, Michigan, USA

Full-time

Description: The IT Service Desk Analyst I - Is a full-time in office role working on the Service Desk Team. This role will provide on-site and remote support for employees, including maintenance, installation, troubleshooting of computers and peripherals, training on company supported applications, and shipment of assets. This role is also responsible for coordination of incidents that require escalation to other teams within the company, third parties, and seeing these incidents through to com
Posted 1 day ago | Updated 8 hours ago

It Support Analyst

TEKsystems c/o Allegis Group

•

Farmington Hills, Michigan, USA

Full-time

Description: The IT Service Desk Analyst I - Is a full-time in office role working on the Service Desk Team. This role will provide on-site and remote support for employees, including maintenance, installation, troubleshooting of computers and peripherals, training on company supported applications, and shipment of assets. This role is also responsible for coordination of incidents that require escalation to other teams within the company, third parties, and seeing these incidents through to com
Posted 1 day ago | Updated 8 hours ago

Technology Support Specialist- Troy, Michigan

Apex Systems

•

Troy, Michigan, USA

Full-time

Job#: 2031537 Job Description: Our great client in Troy, MI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software changes and the introduction of new and highly complex technologiesFull desktop support including; diagnosing desktop and suppor
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Posted 12 days ago | Updated moments ago

SharePoint Support Analyst

Genius Road, LLC

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Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES
Posted 2 days ago | Updated 2 days ago

Business Process Specialist

BAMM

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Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord
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Posted 7 days ago | Updated 7 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 6 hours ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us
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Posted 12 days ago | Updated 1 day ago

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

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Remote or Malvern, Pennsylvania, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su
Posted 60+ days ago | Updated 8 hours ago

Network Engineer

Judge Group, Inc.

•

Romulus, Michigan, USA

Full-time

Location: Romulus, MI Description: Network Engineer Location: Romulus, MI (100% onsite) Type: Long-Term Contract to Hire Visa Requirements: No OPT/CPT/F1 Visas, please. Local Michigan-based candidates will be given first preference. Key Areas of Skill and Experience: Cisco Catalyst Switching and Wireless:Installation, Configuration, Optimization, Maintenance, and Troubleshooting of Catalyst switches across the Core, Distribution, and Edge.Experience with Catalyst Wireless Controllers suppo
Posted 22 days ago | Updated 8 hours ago