customer Jobs in Minneapolis, MN

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API Customer Experience Manager

Randstad Digital

•

Minneapolis, Minnesota, USA

Contract

job summary: The API Customer Experience Manager is responsible for coordinating and driving activities to ensure an optimal experience. From defining the customer's end-to-end journey to managing technical inquiries during their integration with APIs, we're looking for someone with a background in collaborating across business and technical teams to contribute to the success of our API operations services. location: Minneapolis, Minnesota job type: Contract salary: $70 - 82 per hour work h
Posted 2 days ago | Updated 5 hours ago

API Customer Experience Manager

Kforce Technology Staffing

•

Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an API Customer Experience Manager in Minneapolis, MN. Responsibilities: * API Customer Experience Manager will oversee the end-to-end customer journey, ensuring that our business customers can integrate seamlessly with Company APIs * Be the subject matter expert with in-depth knowledge of our API products to quickly facilitate customer inquiries; Inquiries vary from access requests to technical assistance for our API products * Collect cust
Posted 2 days ago | Updated 2 hours ago

Customer Experience Specialist - Yardbird

Expedia Group

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Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le
Posted 13 days ago | Updated 5 hours ago

Customer Experience Specialist - Yardbird

Best Buy

•

Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le
Posted 13 days ago | Updated 5 hours ago

API Customer Experience Professional

Kforce Technology Staffing

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Remote or Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce client located in Minneapolis, MN is seeking an API Customer Experience Professional to aid in customer and client interactions for Customer Experience platforms. This will be a remote role, however could turn hybrid during its duration. REQUIREMENTS: * 6+ years of experience * Feature testing and User experience * Writing Procedures and processes (process flows) * Backlog management * Jira and confluence * Epics, story creation and test script creation The pay ran
Posted 12 days ago | Updated 2 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 16 days ago | Updated 16 days ago

Customer Success Project Manager

Veear

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Remote

Contract

Title: Customer Success Project Manager Duration: 06+ months contract (possible extension) Location: Remote role Job Description: Our team is a growing and dynamic organization that plays a key role in the success of our customers, our employees, and our company. Our PS Technical Services Project Managers lead customers, partners, and our teams through the implementation of complex projects using a combination of management and technical skills. They are highly organized, strong communicators, a
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Posted 8 hours ago | Updated 5 hours ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

•

Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 9 hours ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 5 hours ago

Customer Data Platform Engineer

GSPANN Technologies

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Remote

Third Party, Contract

About GSPANN We work in an exploding market of retail and e-commerce. We have served as a trusted business partner for some of the world s most respected brands. We ve worked with more than 200 organizations and have served as a trusted business partner for some of the world s most respected brands. Our solutions have the businesses create custom-designed technology platforms, which have transformed the way our clients connect with their employees, partners, and customers. GSPANN is headquartere
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Posted 14 hours ago | Updated 14 hours ago

Associate Consulting Engineer- Customer Experience

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you
Posted 13 hours ago | Updated 5 hours ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 1 day ago | Updated 1 day ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 1 day ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

•

Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 5 hours ago

Customer Analyst (Remote / Contract)

Globalquest Staffing Solutions

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Remote

Contract

Our client, an American bank holding company, is currently seeking a Customer Analyst to join their team on a 12+ month contract basis. Job Title: Customer Analyst Location: Remote Duration: 12+ month contract Rate: $65/hrly max on W2 - these roles are not C2C or 1099 eligible The role will involve pulling and aggregating large amounts of customer data. Required Skills: Marketing Analytics experience (strong) - Preferably in a bankSAS (strong)SQL (strong)Excel (strong)Data manipulation and ana
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Posted 2 days ago | Updated 1 day ago

100% Remote - Dynamics 365 Customer Engagement Consultant - 6 months contract

Accion Labs

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Remote

Contract, Third Party

100% Remote - Dynamics 365 Functional Customer Engagement Consultant - 6 months contract As a Dynamics 365 Functional Customer Engagement (CE) Consultant, you will play a critical role in implementing, customizing, and supporting Dynamics 365 Customer Engagement solutions for our clients. You will collaborate closely with clients to understand their business processes and requirements, translate them into technical solutions, and ensure successful implementation and adoption. Proven experience
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Posted 2 days ago

Market Research & Consumer Insights/Consumer Research and Insights/Senior Manager, Consumer Insights/Research Director, Consumer Insights/Customer/User Insights

Orpine.com

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Remote

Contract

Job Title: Consumer & Market Insights Research Location: Remote Work Duration: 7 Months+ Job Description: We are seeking research professional to join our Research Team as a Consumer & Market Insights Research Contractor.This team aspires to bring the direct voice of our customers into all that we do, every day.You ll be instrumental in helping us uplevel what we do to meet our customers needs and how to communicate with them most effectively.Your work will improve the experience for our au
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Posted 5 days ago

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

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Remote

Contract, Third Party

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide
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Posted 6 days ago | Updated 14 hours ago

Remote Customer Marketing Manager

Revolution Technologies

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Remote

Contract

Title: Customer Communications Manager Start time: Monday to Friday (8-5) Location: Remote EST working time zone Duration: 12 months to start (possible conversion) Qualifications: Bachelor's degree in Marketing, Communications, or a related field (preferred).Experience in customer marketing or a similar role.Strong writing and editing skills with the ability to create engaging content for various channels.Proven experience with marketing automation platforms like Pardot.Familiarity with ON24 we
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Posted 8 days ago