customer Jobs in Phoenix, AZ

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Tier 1 Software Customer Success Specialist - M

Next Step Systems

•

Phoenix, Arizona, USA

Full-time

Tier 1 Software Customer Success Specialist, Phoenix, AZ We are looking for direct Customer Success Specialist with experience working in a tech field with people who have handled Ticketing Center cases. This position is 100% Onsite with possible Hybrid. As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention t
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Posted 1 day ago | Updated 14 hours ago

Tier 2 Software Customer Success Specialist, SQL Experience Required - M

Next Step Systems

•

Phoenix, Arizona, USA

Full-time

Tier 2 Software Customer Success Specialist, SQL Experience Required, Phoenix, AZ The Tier 2 Software Customer Success Specialist will respond to higher level Customer Support Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis. This position is Onsite with possible Hybrid. Tier 2 Software Customer Success Specialist Responsibilities: - You will be working on a ticketing system to triage software issues that come up
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Posted 1 day ago | Updated 14 hours ago

Customer Support

TEKsystems c/o Allegis Group

•

Phoenix, Arizona, USA

Full-time

Description: *The job title tends to get candidates with IT experience. The position handles enrollments and inquiries of our APS Programs. We process unenrollment's and changes in enrollments. We have found that someone too IT focused or helpdesk support have not been a good match to the position. This is more application support and customer service with strong computer skills* Performs a wide range of advanced analytical, administrative and technical support activities for functional areas (i
Posted 2 days ago | Updated 11 hours ago

Marketing Director (mproving customer journeys, building brands )

SigmaWay

•

Phoenix, Arizona, USA

Contract

Apply by Email/Direct Application at Role: Marketing Director Why s the position open: supplementing team with missing skill set Location: 3110 N Central Ave, Suite D-160 Ground, Phoenix, AZ 85012 Hybrid: in-office 1-2 days/week is ideal Duration: contract through the end of the year with potential for extension and/or hire Working Hours: 40 hours/week Start Date: 5/13 at the latest (the sooner, the better) TOP 3 FOR THE ROLE: #1: experience building brands; #2: experience building/improving cu
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Posted 20 days ago | Updated 7 hours ago

IT Customer Support Technician

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!! We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Job Summary The Application Support Specialist performs technical, administrative, and professional support for TriWest enterprise managed applications, including Medical Management Systems and portal websites using various communication m
Posted 6 days ago | Updated 11 hours ago

Student Enrollment Customer Support

SR International Inc.

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Phoenix, Arizona, USA

Contract

Client: Maricopa County Community College Contract: 6+ Months Location: 4110 E Wood Street, Suite #1, Phoenix, AZ 85040 Tentative Shift Hours: Monday to Friday, 7 AM to 7 PM (40 Hours/Week). OT Expected. Job Summary The position provides comprehensive student support for the Maricopa Student Support Center and works collaboratively with a team to provide customer service predominantly through correspondence/communicating via technology tools. The role operates with the highest level of customer
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Posted 16 days ago | Updated 16 days ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 17 days ago | Updated 17 days ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 10 hours ago

Remote Customer Service Representative

TEKsystems c/o Allegis Group

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Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the
Posted 11 hours ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 3 hours ago

Customer Success Project Manager

Veear

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Remote

Contract

Title: Customer Success Project Manager Duration: 06+ months contract (possible extension) Location: Remote role Job Description: Our team is a growing and dynamic organization that plays a key role in the success of our customers, our employees, and our company. Our PS Technical Services Project Managers lead customers, partners, and our teams through the implementation of complex projects using a combination of management and technical skills. They are highly organized, strong communicators, a
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Posted 1 day ago | Updated moments ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

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Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 1 day ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 23 hours ago | Updated 10 hours ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 2 days ago | Updated 8 hours ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 2 days ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 2 days ago | Updated 10 hours ago

Market Research & Consumer Insights/Consumer Research and Insights/Senior Manager, Consumer Insights/Research Director, Consumer Insights/Customer/User Insights

Orpine.com

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Remote

Contract

Job Title: Consumer & Market Insights Research Location: Remote Work Duration: 7 Months+ Job Description: We are seeking research professional to join our Research Team as a Consumer & Market Insights Research Contractor.This team aspires to bring the direct voice of our customers into all that we do, every day.You ll be instrumental in helping us uplevel what we do to meet our customers needs and how to communicate with them most effectively.Your work will improve the experience for our au
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Posted 6 days ago

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

•

Remote

Contract, Third Party

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide
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Posted 7 days ago | Updated 1 day ago