Physical Security Systems Engineer (Jr. - Mid Level)

  • Austin, TX
  • Posted 22 hours ago | Updated 10 hours ago

Overview

On Site
USD 30.00 - 34.89 per hour
Full Time

Skills

Management Reporting
Virtual Machines
Database
Data Integrity
Data Visualization
Collaboration
Servers
Network Design
User Guides
Process Automation
Scalability
Patch Management
Computer Science
Physical Security
Systems Engineering
Access Control
Video
Management
SQL
Data Management
Relational Databases
Customer Service
Technical Support
System Administration
Computer Networking
Cyber Security
Quick Learner
Communication
Documentation
Cloud Computing
Scripting
Windows PowerShell
Python
Regulatory Compliance
System On A Chip
ISO/IEC 27001:2005
Payment Card Industry
Dashboard
Tableau
Business Intelligence
Artificial Intelligence
Information Technology
Privacy
Finance
Credit Cards
Banking
Onboarding
Payroll
Training
Reporting

Job Details

Position: Physical Security Systems Engineer (Jr. - Mid Level)
Location: Austin, Texas
Duration: Contract
Job ID: 170041

Job Overview:
We are seeking a motivated Physical Security Systems Engineer (Jr. - Mid Level) to join our team. This role is ideal for someone early in their career who has hands-on experience with enterprise security systems and is eager to grow in a dynamic environment. The engineer will support, maintain, and optimize our physical security technology stack, including access control, video management, reporting systems, and related internal applications.

Responsibilities:
  • Administer and troubleshoot Lenel access control systems and integrated subsystems.
  • Support and maintain enterprise video management systems (VMS), ensuring uptime and reliability.
  • Manage, monitor, and optimize system databases (SQL-based), including data integrity and reporting.
  • Build dashboards and generate insights using Tableau and other reporting data visualization tools.
  • Perform system checks and ensure uptime of the systems supported by the team.
  • Support internal applications and integrations with upstream and downstream systems.
  • Troubleshoot and resolve end-user tickets and escalations in a timely manner.
  • Participate in an on-call rotation, providing after-hours support when required.
  • Collaborate with IT teams on system administration, servers, and network infrastructure.
  • Establish strong working relationships with internal teams through clear communication.
  • Create and maintain documentation, user guides, and "how-to" materials for end-users.
  • Identify and implement process automation opportunities, leveraging AI and other technologies to improve efficiency and scalability.
  • Contribute to system integrations, upgrades, patch management, and compliance activities.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
  • 1 to 4 years of experience in physical security systems engineering or IT systems support.
  • Hands-on experience with Lenel OnGuard (or similar enterprise access control systems).
  • Knowledge of video management platforms (e.g., Milestone, Genetec, Avigilon, or similar).
  • Proficiency in SQL (queries, data management) and working with relational databases.
  • Strong troubleshooting skills and customer service mindset for handling user support.
  • Solid understanding of system administration, networking fundamentals, and cybersecurity best practices.
  • Quick learner, self-motivated, and a strong team player.
  • Excellent written and verbal communication skills, with experience creating clear documentation.

Preferred Skills (Nice to Have):
  • Experience with cloud-hosted or hybrid security platforms.
  • Knowledge of scripting or automation tools (e.g., PowerShell, Python).
  • Familiarity with compliance standards (e.g., SOC 2, ISO 27001, PCI).
  • Experience building dashboards and reports in Tableau (or similar BI tools).
  • Prior experience with AI-enabled tools or automation platforms to enhance operations.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
  • Pay any fee to be considered for, submitted to, or selected for any opportunity.
  • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
  • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $30 - $34.89/hr. on W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at ```
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About PTR Global