Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
100% Travel
Skills
NA
Job Details
Job Title: Field Service Support
Location: La Tuque, QC
Duration: Long Term
Please see the Job Description and if you feel Interested then send me your updated resume at Pradeep.bhondve or give me a call at .
Job Description:
Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment
Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
Safely move equipment point to point using wheeled carts and vehicles
IMACD & Asset Inventory experience
Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.
Ability to use remote desktop connectivity applications
Working knowledge of imaging utilities such as Ghost, SCCM, etc
Delivery and setup of PC equipment to end-users.
Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.
Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone)
Demonstrated proficiency in Microsoft OS and Microsoft application.
Demonstrated proficiency for installation of desktop software and troubleshoot
Working knowledge of Microsoft Active Directory and GPO
Strong customer service skills.
Strong troubleshooting skills.
Significant, demonstrated experience with Microsoft Windows operating systems
o Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98
o Servers: 2012, 2008 r2, 2008, 2003, 2000
Functionally capable with Apple OS X
Advanced troubleshooting skills with hard drive encryption software
Advanced level skills in the Microsoft Office Suite:
o Word, Excel, PowerPoint, Outlook configuration issues with Exchange
Strong client-side remote access troubleshooting skills
Demonstrate strong skills supporting printers in an enterprise environment
Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM).
Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools
Strong software installation and support skills
Disciplined, systematic problem solving skills required