Overview
Skills
Job Details
OpenText LRE Tools Engineer 100% Remote ship is Required per government contract Must be able to obtain Public Trust clearance
Description:
Tools team member to support multiple tools within account working as a Subject Matter Expert (SME). The position requires the ability to manage and troubleshoot as well as plan and implement releases/patches/upgrades. The tool SME updates documentation, manages (create/update/close/resolve) change/incident tickets. SME follows ITSM processes for tasks to complete installs and validations.
Tools include:
OpenText Loadrunner Enterprise.
Splunk UF (agents only).
IBM License Metric Tool.
Installation of other agents utilizing automation jobs.
Qualifications/Responsibilities: Skills needed to support the role include:
Attention to detail.
System administration experience for Windows, Solaris and RHEL OS
Scripting (.bat and .sh)
Knowledge of java and perl a plus
Strong investigation and troubleshooting skills
Must be a self-starter and work with limited direction
Professional communication skills both written and verbal
Experience with automation tools and updating/creating/running jobs
Knowledge of OpenText, Splunk and IBM tools a plus
AWS Certification and knowledge of tools a plus
College degree or 5-10 years of technical experience
Proficient with MS Office: Word, Excel, Outlook, PowerPoint