Overview
On Site
USD 107.00 per hour
Full Time
Skills
Brainstorming
Laptop
User Experience
Microsoft Outlook
FOCUS
Artificial Intelligence
Workflow
Scalability
Release Management
Microsoft Azure
Accountability
Cadence
Business Intelligence
Project Management
Preventive Maintenance
Performance Management
Shipping
Status Reports
Reporting
UPS
Adobe AIR
Risk Management
Project Scoping
Process Improvement
ADO
DevOps
Continuous Delivery
Communication
Conflict Resolution
Problem Solving
Attention To Detail
Quality Control
Distribution
Management
Strategic Planning
Resource Allocation
Microsoft PowerPoint
Microsoft Visio
Business Administration
PMBOK
PMP
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2081735
Job Description:
Job Description:
Candidate Location Requirements: 100% remote but have the option to come onsite for brainstorming ; strongly prefers PST candidates
Daily Schedule & OT estimate: Monday-Friday, 40 hours, no OT
Chance for Extension (Y/N): Y
Equipment or Software Required: Supplier to provide the equipment such as the laptop, headset, and mouse
Attestation Required/Type (if applicable): N/A
Typical Day in the Role
Purpose of the Team: This is the Experiences team, responsible for Copilot experiences, covering everything from UX to middle tier components. The team delivers premium and starter Copilot experiences to enterprise customers, supporting multiple endpoints such as M365, Outlook, and Teams. Their focus is on ensuring Copilot is available across various endpoints and audiences, coordinating feature releases and collaboration with other teams.
Key projects: This role will contribute to coordinating between all the feature teams, all the endpoint teams, and ensuring a proper release schedule. For example, if they have 100 different features they will want to make sure it's available across al these endpoints and the different audiences. So, this role will require a lot of collaboration with other PMs and partners t o make sure that the information is available.
Typical task breakdown and operating rhythm: The role will consist of 50% heads down, 50% collaboration and gathering information. This will vary.
Candidate Requirements
Years of Experience Required: 5-7+ overall years of experience in the field. The team is open to candidates with more experience, but they must align with the $107 hourly bill rate.
Degrees or certifications required: Bachelors degree in business administration or a related field and PMI or PMP certification nice to have.
Disqualifiers: N/A
Best vs. Average: The ideal resume would contain knowledge about AI tools (having worked on Copilot or any other AI tools)
Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines
Top 3 Hard Skills Required + Years of Experience
1. Minimum 5+ years extremely strong experience with release and risk management
2. Minimum 5+ years experience with Shiproom experience
3. Minimum 5+ years experience with Azure DevOps (ADO)
Hard Skills Assessments
Expected Dates that Hard Skills Assessments will be scheduled: week of the 20th
Hard Skills Assessment Process: The assessment process will include one round with the sponsor.
Required Candidate Preparation: N/A
Summary:
The team's mission is to accelerate knowledge work, automate workflows, and anticipate user needs through Copilot, while ensuring product quality, reliability, and scalability as usage grows. Dedicated Program Manager role for Copilot Chat and Search responsible for coordinating releases across all supported audiences, form factors, and endpoints. This PM will own the end-to-end release management lifecycle for BizChat (Copilot Chat) and Copilot Search. The Program Manager's primary goal is to plan, schedule, and orchestrate all releases for Copilot Chat & Search, working across multiple feature crews and partner teams to ensure smooth deployments.
Job Responsibilities:
Cross-Functional Project Tracking: Maintain a centralized view of all ongoing Copilot Chat & Search feature rollouts and dependencies across teams. They will track cross-team projects using Azure DevOps (ADO) Boards and Queries, leveraging the unified ADO backlog already in place for BizChat.
will provide one clear window into release readiness across all supported endpoints and audiences. To this end, they
Will maintain a living release tracker that tracks feature availability and rollout schedules per audience and endpoints and drive accountability with the team to keep it up to date. This repository becomes the single source of truth for release information that we and partners can rely on for the latest status.
Driving Shiproom & BPR Cadence: Serve as the DRI for coordinating weekly shiproom meetings and Bi-Weekly Product reviews for Copilot Chat & Search. The Release Manager will schedule and chair release meetings to review open issues, bugs, and upcoming launch checkpoints for each segment and endpoint. Importantly, this PM will be the single point of contact that leadership and partner teams can rely on "to always have the complete view on what's shipping, when, and with what usage projections". They coordinate closely with release engineers to understand code branches, feature flags, and deployment schedules to different rings/environments.
Status Reporting and Communication: Provide comprehensive reporting on release status to leadership and all teams, with thorough notes and follow-ups to closure on action items. After each shiproom or key discussion, the Release Manager will publish detailed minutes, decisions made, and owners for any follow-up tasks.
Follow-ups and Closure: The Release Manager will own follow-through on all release-related action items. This role essentially acts as the "air traffic controller" for Copilot Chat/Search releases, monitoring every moving part until it lands safely.
Risk Management and Readiness: Proactively identify and manage risks to release success. The Release Manager evaluates any factor that might hinder the project scope, quality, or timeline - e.g. new dependencies, late-breaking bugs, performance regressions - and drives mitigation plans.
Process Improvement: Beyond managing individual releases, the Program Manager will work to continuously improve our release processes and tooling. They will analyze current pain points (e.g. manual steps, communication gaps) and drive initiatives for efficiency such as improving ADO queries for cross-team visibility, refining the shiproom and BPR formats and improving the gate process for BCX. Over time, this role should help move the organization toward more streamlined, predictable releases, supporting the shift to a DevOps/Continuous Delivery culture.
Skills:
Verbal and written communication skills, problem-solving skills, attention to detail and interpersonal skills.
Ability to work independently and manage one's time.
Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
Education/Experience:
Bachelors degree in business administration or a related field.
PMI or PMP certification preferred.
3-5 years experience required.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Description:
Candidate Location Requirements: 100% remote but have the option to come onsite for brainstorming ; strongly prefers PST candidates
Daily Schedule & OT estimate: Monday-Friday, 40 hours, no OT
Chance for Extension (Y/N): Y
Equipment or Software Required: Supplier to provide the equipment such as the laptop, headset, and mouse
Attestation Required/Type (if applicable): N/A
Typical Day in the Role
Purpose of the Team: This is the Experiences team, responsible for Copilot experiences, covering everything from UX to middle tier components. The team delivers premium and starter Copilot experiences to enterprise customers, supporting multiple endpoints such as M365, Outlook, and Teams. Their focus is on ensuring Copilot is available across various endpoints and audiences, coordinating feature releases and collaboration with other teams.
Key projects: This role will contribute to coordinating between all the feature teams, all the endpoint teams, and ensuring a proper release schedule. For example, if they have 100 different features they will want to make sure it's available across al these endpoints and the different audiences. So, this role will require a lot of collaboration with other PMs and partners t o make sure that the information is available.
Typical task breakdown and operating rhythm: The role will consist of 50% heads down, 50% collaboration and gathering information. This will vary.
Candidate Requirements
Years of Experience Required: 5-7+ overall years of experience in the field. The team is open to candidates with more experience, but they must align with the $107 hourly bill rate.
Degrees or certifications required: Bachelors degree in business administration or a related field and PMI or PMP certification nice to have.
Disqualifiers: N/A
Best vs. Average: The ideal resume would contain knowledge about AI tools (having worked on Copilot or any other AI tools)
Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines
Top 3 Hard Skills Required + Years of Experience
1. Minimum 5+ years extremely strong experience with release and risk management
2. Minimum 5+ years experience with Shiproom experience
3. Minimum 5+ years experience with Azure DevOps (ADO)
Hard Skills Assessments
Expected Dates that Hard Skills Assessments will be scheduled: week of the 20th
Hard Skills Assessment Process: The assessment process will include one round with the sponsor.
Required Candidate Preparation: N/A
Summary:
The team's mission is to accelerate knowledge work, automate workflows, and anticipate user needs through Copilot, while ensuring product quality, reliability, and scalability as usage grows. Dedicated Program Manager role for Copilot Chat and Search responsible for coordinating releases across all supported audiences, form factors, and endpoints. This PM will own the end-to-end release management lifecycle for BizChat (Copilot Chat) and Copilot Search. The Program Manager's primary goal is to plan, schedule, and orchestrate all releases for Copilot Chat & Search, working across multiple feature crews and partner teams to ensure smooth deployments.
Job Responsibilities:
Cross-Functional Project Tracking: Maintain a centralized view of all ongoing Copilot Chat & Search feature rollouts and dependencies across teams. They will track cross-team projects using Azure DevOps (ADO) Boards and Queries, leveraging the unified ADO backlog already in place for BizChat.
will provide one clear window into release readiness across all supported endpoints and audiences. To this end, they
Will maintain a living release tracker that tracks feature availability and rollout schedules per audience and endpoints and drive accountability with the team to keep it up to date. This repository becomes the single source of truth for release information that we and partners can rely on for the latest status.
Driving Shiproom & BPR Cadence: Serve as the DRI for coordinating weekly shiproom meetings and Bi-Weekly Product reviews for Copilot Chat & Search. The Release Manager will schedule and chair release meetings to review open issues, bugs, and upcoming launch checkpoints for each segment and endpoint. Importantly, this PM will be the single point of contact that leadership and partner teams can rely on "to always have the complete view on what's shipping, when, and with what usage projections". They coordinate closely with release engineers to understand code branches, feature flags, and deployment schedules to different rings/environments.
Status Reporting and Communication: Provide comprehensive reporting on release status to leadership and all teams, with thorough notes and follow-ups to closure on action items. After each shiproom or key discussion, the Release Manager will publish detailed minutes, decisions made, and owners for any follow-up tasks.
Follow-ups and Closure: The Release Manager will own follow-through on all release-related action items. This role essentially acts as the "air traffic controller" for Copilot Chat/Search releases, monitoring every moving part until it lands safely.
Risk Management and Readiness: Proactively identify and manage risks to release success. The Release Manager evaluates any factor that might hinder the project scope, quality, or timeline - e.g. new dependencies, late-breaking bugs, performance regressions - and drives mitigation plans.
Process Improvement: Beyond managing individual releases, the Program Manager will work to continuously improve our release processes and tooling. They will analyze current pain points (e.g. manual steps, communication gaps) and drive initiatives for efficiency such as improving ADO queries for cross-team visibility, refining the shiproom and BPR formats and improving the gate process for BCX. Over time, this role should help move the organization toward more streamlined, predictable releases, supporting the shift to a DevOps/Continuous Delivery culture.
Skills:
Verbal and written communication skills, problem-solving skills, attention to detail and interpersonal skills.
Ability to work independently and manage one's time.
Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
Education/Experience:
Bachelors degree in business administration or a related field.
PMI or PMP certification preferred.
3-5 years experience required.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.