Overview
Skills
Job Details
Our client is seeking a Jr applications support analyst- 1-2 yrs exp- Prefer BA in IT Related field. You will be responsible for learning new applications by shadowing support analysts ultimately learning the skills to filed support calls and develop new enhancements to applications-YOU WILL NOT BE DOING ANY PROGRAMMING/DEVELOPMENT.work with applications support teams fielding support tickets within different application areas. Work with appl support team to create and modify different areas of the electronic content mgmt suite, including documents, workflows and integrations. Work with part of IT team to deliver new releases to Project sponsors and end users, discuss and prioritize defects with Application dev Mgr and users throughout the development process(work withusers to solve front line supporting issues. Monitor performance of all new and existing onBase software across the organization. Learn and engage in supporting and developing POWERBI reports.
Ability to deconstruct user requirements. Basic programming exp in language of choice. Ability to work independently as well as in team environment. Strong problem solving skills.
Preferred-Exp working with HTML, Javascript, XML, XSLT,jQuery exp working with .net ecosystem, Knowledge of Document Mgmt and workflow software, exp with the OnBase Document Mgmt system, exp with PowerBI
MUST HAVE EXCELLENT USER SKILLS
excellent company benefits