Overview
Skills
Job Details
Role Tier 1 and tier 2 Deployment Specialist
Location: Washington, DC
Duration: 6+ Months Contract
Onsite Role
W2 Contract only
Objective
The Office of the Chief Administrative Officer (CAO) House Information Resources (HIR) is seeking contractor support for providing Technical Service Support to staff of the U.S. House of Representatives (House).
Scope for Technology Service Support (TSR):
- Call Centre Deployment
- On-Site Deployment
The contractor(s) will provide end-user support for technology related services such as:
- end-user software/hardware troubleshooting
- Mobile device ordering, configuration and apps installation
- Peripheral support, e.g. printers, headphones, USB camera
- computer/laptop imaging
- computer/laptop disconnect/reconnect
TSR Call Centre Deployment > Competencies & Requirements.
Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today s businesses.
As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal C State agencies, delivering cutting-edge technology solutions that drive success.
Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender
identity, military status, citizenship, or any other class protected by applicable law