Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month(s)
100% Travel
Skills
Cisco
VoIP
IVR
Telephony Specialist
/ Telecommunications Engineer
PBX systems
ACD
hunt groups
SIP
PRI
Avaya
Mitel
Nortel
Call routing
voicemail systems
Job Details
Position: Telephony Specialist / Telecommunications Engineer
Duration: 6 months
Location: Minneapolis, Minnesota (90% Onsite work and 10% Remote work)
The City of Minneapolis is soliciting responses from the approved Information Technology Staff Augmentation Consulting Pool for a Systems Analyst resource. Refer to the Staff Augmentation proposal submitted for the category "Systems Analyst".
Potential Assignments are:
- Working with incidents and service requests related to telephony service and call processing systems.
- Escalations of issues with telephony vendors.
- Attend planning meetings and gather information on telephony related infinitives.
- Advise on contracts related vendor telephony support.
- Assist with planning and migration to new telephony and call processing systems.
Criteria for Awarding Work Order:
- General knowledge of supporting classic on-premises PBX systems (minimum 5 years' experience).
- Demonstrated use in ability to work with a team and independently
- Managing work with support vendors (minimum 5 years' experience).
- Demonstrated ability to gather requirements for telephony related projects (minimum 5 years' experience).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.