Enterprise Systems Analyst

Job Summary

The Enterprise Systems Analyst is responsible for analyzing and improving enterprise systems and processes to maximize their effectiveness and efficiency within the institution. This position involves working closely with stakeholders to gather requirements, design solutions, and provide ongoing support for enterprise applications.

• Integration Mindset: Understanding of how applications exchange data (APIs, connectors, ETL processes) and ability to support cross-system integrations
• .General Technical Aptitude: Strong problem-solving skills, willingness to learn unfamiliar systems, and ability to adapt quickly to evolving technologies
• .Web Application Support: Ability to troubleshoot and maintain web-based applications, including some exposure to older frameworks as well as modern low-code/no-code tools
• .Document and Content Management Systems: Experience supporting enterprise document management, workflow, or archiving solutions
• .Digital Transaction / e-Signature Platforms: Familiarity with secure electronic signature or contract automation systems
• .Automation & Workflow Tools: Comfort building, maintaining, or troubleshooting business process automations or data workflows
• .Reporting & Analytics: Experience working with business intelligence dashboards, reports, or data visualization tools

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Job Summary

The Enterprise Systems Analyst is responsible for analyzing and improving enterprise systems and processes to maximize their effectiveness and efficiency within the institution. This position involves working closely with stakeholders to gather requirements, design solutions, and provide ongoing support for enterprise applications.

Responsibilities

Job Duty 1 -

Analyze and assess enterprise systems and workflows to identify inefficiencies and develop strategies for process improvement.

Job Duty 2 -

Design and implement system modifications and enhancements based on user feedback and evolving business needs to optimize system performance.

Job Duty 3 -

Conduct training sessions for users to promote effective utilization of enterprise systems and ensure adherence to best practices.

Job Duty 4 -

Monitor system performance metrics and conduct regular evaluations to ensure systems operate at optimal levels and meet user expectations.

Job Duty 5 -

Serve as a liaison between technical teams and end-users to facilitate communication and ensure that technology solutions meet user needs.

Job Duty 6 -

Prepare detailed documentation of system configurations, processes, and procedures to support system maintenance and user training efforts.

Job Duty 7 -

Stay current with emerging technologies and industry trends to recommend innovative solutions that enhance the institution's enterprise systems.

Job Duty 8 -

Assist in the development of project plans and timelines for enterprise system enhancements and upgrades, ensuring the timely delivery of technology solutions.

Job Duty 9 -

Collaborate with stakeholders to gather and document business requirements, ensuring that technology solutions align with organizational goals.

Job Duty 10 -

Perform other job-related duties as assigned.

Required Qualifications

Educational Requirements

Associate's Degree in a related discipline or equivalent combination of education and experience. Advanced certification may be preferred or required.

Required Experience

Two or more years of relevant experience.

Preferred Qualifications

Additional Preferred Qualifications

Designing applications and technical writing experience is preferred

Preferred Educational Qualifications

Bachelor's Degree in a related discipline or equivalent.