Desktop Technician

Position: Desktop Technician
Location: Tinely Park, IL - Onsite presence required 5 days/per week
Schedule: 8am-5pm or 10am-6pm
Duration: 6+ Months with extension based on performance

Job Summary
MGT is a national leader in public sector management consulting and services that delivers diverse business consulting services to a wide range of public sector groups. Celebrating its 51th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of public agency performance. Our mission is to impact communities for good.

Candidates for the desktop technician position should have extensive experience with PC hardware, software applications, operating systems and network connectivity. They must be customer service oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Experience installing and supporting PC and laptop hardware and software. Professional certifications from entities such as HDI (Desktop Support Technician), CompTIA (A+) or Microsoft (Microsoft Certified IT Professional) are required.

• Typical duties include:
  Maintaining an inventory of installed software, managing software licensing, and creating policies/procedures for upgrades
  Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  Analyzing and making recommendations for hardware and software standardization
  Installing, configuring and maintaining desktop and laptop PCs and peripherals
  Installing and configuring application and operating system software and upgrades
  Troubleshooting and repairing hardware and network connectivity issues
  Removing old equipment and performing data migration to new machines
  Familiarity with modern smart phone technology and usage