Web/Content Development, Marketing and Sales - Technical Writer 3

  • Redmond, WA
  • Posted 1 day ago | Updated 1 hour ago

Overview

On Site
Full Time

Skills

Web Content
Marketing
Sales
Microsoft
Management
User Research
Stakeholder Management
Reporting
Workflow
UI
Documentation
User Experience
Journalism
English
Creative Writing
Informatics
Editing
Critical Thinking
Project Management
ADO
JIRA
Microsoft Office
Design Thinking
Cyber Security
Accessibility
Writing
Conflict Resolution
Problem Solving
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex

Job Details

Job#: 2079113

Job Description:

CONTENT DESIGNER

Summary:

We're looking for a Content Designer who will design content experiences for Microsoft Security products, like Defender, Purview, Entra, and Intune. This role is about defining how content works with visuals and interaction flows to shape every stage of these security experiences. This role entails writing UI copy, but also involves conceptual analysis, terminology management, user research, and maintenance of content experience guidelines.

This role requires a blend of project management, stakeholder management, content design, and UX writing expertise. As such, the content designer will also be responsible for planning, identifying deliverables and dependencies, and tracking and reporting progress.

Job Responsibilities:

- Plan deliverables by coordinating with PMs, Product Designers, and other stakeholders.

- Identity key terms and facilitate vetting activities to finalize terms and ensure they are tracked.

- Work with Product Designers and other stakeholders to finalize workflows and provide consistent, actionable, and readable content that aligns with standards and guidelines.

- Work with documentation writers to ensure coherent content experiences between the UI and documentation.

- Prepare, update, and maintain content experience guidelines.

- Work with User Experience Researchers to validate designs and gather insights and ensure findings inform design decisions.

Qualifications:

- 3 or more years of experience in Content Design, UX Writing, or related field

- Foundational study in UX Design, Journalism, English, Creative Writing, Informatics, Communications, or a related field.

- Excellent writing and editing skills

- Critical thinking and problem-solving skills

- Ability to efficiently use various tools, including project management tools (ADO, JIRA), Microsoft 365, Figma, and Copilot.

Additional Preferred Qualifications:

- Experience or training in Design Thinking methodology.

- Experience working with design systems.

- Experience working in security, cybersecurity, or related field.

- Familiarity with accessibility requirements and best practices.

- Versatility in writing across form factors, subject matter, and audiences.

- Strong creative collaboration and problem-solving skills.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems