Overview
Hybrid2 Days Remote, 3 Days Onsite
$35 - $40
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Content Development
Communication
Digital Marketing
Keyword Research
Marketing
Marketing Communications
Social Media
Writing
SEO
Video
Editing
Job Details
Job Title: Digital Communications Specialist
Duration: 6+ Months (Possible extension)
Location: Maple Grove, MN 55311 / Arden Hills, MN 55112
Hybrid Role
Responsibilities:
- Driving our digital engagement strategy through compelling content development, community management, social listening, and digital operations support.
- Ideal candidate is an effective communicator and organized collaborator who thrives in a fast-paced, regulated environment, bringing strong writing skills, attention to detail, and a passion for optimizing the digital customer experience across platforms.
Social Media Management & Content Execution
- Collaborate with the Social Media Manager and Strategists to create, edit, and route social content for approval (Regulatory, Clinical, Legal).
- Schedule and publish approved content across platforms (LinkedIn, X, Facebook, YouTube).
- Manage daily community monitoring and moderation; route inappropriate or off-label comments per compliance requirements.
- Support in-platform scheduling on Sprinklr and adapt schedules as needed.
- Partner with cross-functional teams (product, legal, marketing) to align messaging and ensure accuracy.
Social Listening & Insights (Talkwalker)
- Conduct daily social listening using Talkwalker; refine and manage listening topics to reduce noise.
- Refresh and update Talkwalker reports; extract actionable insights for internal teams.
- Monitor competitor and key opinion leader (KOL) activity; provide recommendations to improve positioning.
YouTube Channel Support
- Ensure video uploads meet strategic guidelines: correct descriptions, tags, titles, and playlist placement.
- Maintain quality control over uploads; partner with Digital Marketing and Customer Activation if content doesn t align with channel goals.
Digital Communications Support
- Participate in webpage migration activities (e.g., metadata, formatting, image updates).
- Support SEO-related tasks, including keyword research, copy edits, tagging, and other optimizations.
- Act as a backup for the Digital Operations Specialist.
- Use Monday.com and Sprinklr daily to manage digital asset scheduling and workflow processes.
Education/Experience:
- 3+ years of experience in marketing communications, digital marketing, social media, or related fields.
- Excellent written communication and proofreading skills with the ability to write clear, compelling copy for ads, web, and social media.
- Experience with social media scheduling tools (Sprinklr preferred) and social listening platforms (Talkwalker a plus).
- Familiarity with Google Analytics, UTMs, and basic SEO practices.
- Highly organized and comfortable working across multiple projects in a fast-paced environment.
- Experience in a regulated industry (e.g., medical, healthcare, finance) is a strong plus.
- Willing to say no when content does not align with brand or strategy.
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