Overview
Skills
Job Details
Job Title: Systems Analyst CMS, Technical Documentation & SharePoint
Location: 100% Remote (Work on PST hours)
Duration: 12+ Months Contract
About the Role:
We re looking for a Systems Analyst with experience in Content Management Systems (CMS) and strong skills in technical documentation. You ll work with development and publishing teams to support a new internal application for retail store operations.
What You ll Be Doing:
Collaborate with developers and publishing teams in daily standups and team meetings.
Create and organize a SharePoint knowledge base to improve internal documentation and training processes.
Build and publish web content in SDL Tridion (component-based CMS), ensures alignment with brand guidelines and SEO standards.
Document how to use CMS tools (like Tridion Sites or SharePoint).
Help train publishing team members on uploading and managing content.
Gather business requirements and translate them into process or system documentation.
Support application configuration and system-related documentation needs.
Use tools like Confluence for documentation and Jira for task tracking.
Learn and support CMS content structure, site components, and publishing workflows.
You re a Great Fit If You Have:
2+ years working with CMS tools (like SharePoint, Tridion Sites, or similar).
Experience writing clear, user-focused technical documentation.
Familiarity with Jira and Confluence.
Ability to work closely with cross-functional teams (developers, product owners, content publishers).
Strong verbal and written communication.
Experience training or guiding others on tools or processes.
Nice-to-Haves:
Prior experience with SDL Tridion Sites.
Experience in Agile or Scrum environments.
Background in app development or digital content management projects.
Please Note:
Candidates without CMS or SharePoint experience will not be considered.
Attention to detail and well-organized documentation is key.